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Senior HR Business Partner

WHO WE ARE

NCSOFT is a premiere digital entertainment company and global publisher with worldwide locations and more than 4,000 employees focused on bringing extraordinary games to life for millions of fans around the world. Established in 1997 and headquartered in Seoul, South Korea, we quickly became a key leader in online games. Best known for critically acclaimed franchises including Lineage, Aion, Guild Wars, and Blade & Soul, NCSOFT is also one of the world’s top mobile developers with Lineage 2M occupying the #1 grossing revenue slot on Google Play. Our core goal is making people in this world happier by delivering games that entertain a globally connected audience has remained the same. Our culture is innovative, creative, collaborative and impactful, and we are passionate about creating the best gaming experiences for our players.

WHAT YOU’LL DO

As a Senior Human Resources Business partner, you will be responsible for ensuring alignment between the business operations and the HR practices and objectives. You will provide consulting and coaching to departmental leaders and managers to support the business's vision, mission, and overall objectives. This role will also implement integrated HR initiatives and solutions to advance organizational objectives.

• Be responsible for HR guidance in the areas of performance management, staffing, compensation, employee engagement, organizational design, talent management, and organizational change in alignment with organizational objectives.
• Coach managers in handling conversations regarding career growth, performance management, compensation, and equity.
• Conduct new hire orientation and onboarding, coordinating with cross-functional departments to deliver an exceptional first-day experience.
• Provide counsel and guidance to front line management on employee relations issues and ensure compliance with company policies and applicable laws.
• Collaborate with the HRBP team to assist with the development and delivery of communication about HR programs and policies.
• Pulse surveys and communication touch points with employees and management to uncover culture trends and areas for improvement to enhance employee engagement.
• Deliver training and identify learning and development opportunities for employees and management.
• Respond to human resources-related inquiries and liaise between employees and management to answer questions or concerns regarding company policies, practices and regulations.
• Conduct exit interviews and share feedback with management as well as report findings on attrition trends.
• Ensure compliance with all federal, state and local employment laws in all employee related practices including FLSA, FMLA, HIPAA, EEO, ADA, and related compliance areas.
• Other duties may be assigned to meet business needs.

WHAT YOU’LL NEED TO BE SUCCESSFUL

• Bachelor's degree in Business Administration, or a business-related field
• 5+ years in a related position
• Ability to provide HR consultation to managers and employees on issues including employee relations, compensation, HR policies, and performance management
• Collaborator with proven ability to work cross-functionally to support and drive HR programs
• Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies
• Mastery of Washington employment laws. Knowledge of California and Texas employment laws is a plus.
• Strong organizational, multi-tasking and prioritization skills
• Excellent communication and presentation skills
• Excellent communication skills, interpersonal skills, ethics, and cultural awareness
• Proficiency in using Microsoft Office