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Senior Facilities Partner

Riot Games was established in 2006 by avid gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. In 2015, Riot Games China was set up and dedicated to creating tailored experiences for local players. Players form the foundation of our community and it’s for them that we continue to evolve and improve game experiences and beyond! We are looking for passionate professionals who can teach us a thing or two. That’s where you come in!

Riot’s Workplace Experience (WE) team is responsible for everything that is the physical embodiment of what Riot stands for. We are made up of Physical Security (PSEC), Facility Operations, Workplace Programs (like NOMs, Events, Well Being, and Transportation), and Occupancy Planning. Our goal is that every Rioter feels safe, on campus, at home, and while traveling. That the offices we occupy are well-oiled, efficient, and awesome working environments. That we have really thoughtful perks and incentives that are like no other. We want Rioters to have the collaboration tools they need to deliver player value across the globe. And while we are doing all of this, we take great notes, learn from our wins and losses, and use that knowledge to grow and deliver in a way Players would appreciate and endorse.

Mission: WE team will provide a safe working environment filled with amazing programs and tools needed for Rioters to reach their optimal potential

Aspiration: To build a physical work environment that inspires, attracts, and retains world-class talent while being a benchmark for other companies.

As the Facilities Partner, you'll report to the Manager, Workplace Experience, China. You are responsible for leading facilities services as well as maintaining mechanical and related infrastructure systems that allow Riot offices to run efficiently. You will support initiatives across game development, production, publishing, entertainment, and enterprise operations teams, as well as other internal and external partners. You are a champion of office morale, exemplify our Riot Values, and are passionate about driving our company goals and vision; all while maintaining the highest standards of quality and service.

Responsibilities:

• Execute preventative maintenance plans, small-scale construction projects, and the management of vendors to conduct regular repairs and maintenance.
• Identify maintenance needs throughout the office and work with outside vendors to complete those repairs.
• Work closely with the Workplace Experience Manager on delegated projects, tracking established achievements, inspecting work for completeness, and assuring the final delivery meets the intended objectives
• Confirm costs for pass-throughs for repairs under the supervision of the Workplace Experience Manager. Requests approval for pass-throughs from the Workplace Experience Manager and follows-up on work requests carried out by external parties.
• Respond to emergency calls during off hours and execute emergency maintenance services as needed. Plans strategy for emergency event responses, including floods, fires, power-outages, and earthquakes.
• Serve as a point of communication between WE and first responders in the event of an emergency.
• Work to improve workplace experience through changes to interior design and adjustments to physical systems.
• Work and coordinate with the global EHS & Security team, draft safety/health processes related to the office working environment, monitor all WE team vendor’s safety performance, and conduct regular evaluations.

Required Qualifications:

• 3~5 years of work experience in facilities management
• 1~3 years of vendor management experience
• Fit-out project experienc e
• Fluent in English & Chinese (verbal, reading, and writing)
• Ability to work independently and identify priorities
• Good communication skills
• Organized, detail-oriented and an effective multitasker
• Strong problem solving and critical thinking ability

Desired Qualifications:

• Bachelor's degree
• Passionate about gaming industry

For this role, you'll find success through craft expertise, a collaborative spirit, and choices that focus on your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history (LAMC 189.00).