Senior Director - Safety Operations Americas

San Francisco, CA
13 days ago

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It’s where millions of people come together to chat, interact, and make their own entertainment.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and Twitter , get interviewing tips on Instagram , and discover projects we’re solving on our Blog .

About the Role

Twitch is looking for an experienced Operations Manager to lead the day-to-day fulfillment of duties for its Safety Operations team in the Americas region.

Safety Operations is at the core of our efforts to keep Twitch a welcoming and safe place for people to build communities. The Senior Director of Safety Operations (Americas) will therefore be an essential element of the Trust & Safety team, helping to coordinate the efforts of global moderation units across multiple locations.

Reporting to the VP of Global Safety Operations, this position will help serve our growing community. We look for the qualities of professionalism, initiative, and sound decision-making in all candidates, and will be seeking someone with an extensive background in operational management in the fields of online Trust & Safety, content moderation or customer service.

This position can be located in San Francisco, CA or remotely.

You Will:

You Have:

Bonus Points


We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The base pay range for this position in Colorado, Connecticut and Washington is $158,600 - $214,500 yr and in New York City is $174,400 - $236,000 yr . Pay is based on market location and may vary depending on job-related knowledge, skills, and experience . A sign-on payment and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Twitch's internal or external careers site.

Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.

Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.

Job ID: TW7303

#LI-Remote #RemoteFriendly

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