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Senior Director, Moderation
4 years ago
WHY ROBLOX?
Roblox is ushering in the next generation of entertainment, allowing people to imagine, create, and play together in immersive, user-generated worlds. We’re the one and only fastest-growing entertainment platform that lets anyone teach themselves how to code, publish, and monetize any experience imaginable—across any device—reaching millions of players across the globe.
The impact that you can have at Roblox is powerful. We’re looking for someone who’s eager to take on a meaningful role in the success of Roblox on a massive scale. Someone who takes play seriously, but also isn’t afraid to have some fun either. Someone who’s ready to take Roblox—and their career—to the next level.
In 2018, we were honored to be recognized as a Certified Great Place to Work®. We’ve fostered a company culture that empowers people to do the most defining work of their career in an environment that’s made up of the most passionate, team-oriented, visionary, crazy-smart people you’ll ever meet. Join the Roblox team where play rules and the possibilities are endless.
You Are:
- 3-5 years as a Director of Trust & Safety where you have been responsible for content and/or player moderation, online safety and community engagement
- Passionate about online safety and creating a positive community environment for users of all ages
- A proven leader with demonstrated ability to inspire and manage high performing global, cross-functional teams
- Able to communicate effectively within your team and with other stakeholders from individual contributors to senior executives
- Quick to notice emerging trends and able to adapt and self-organize to meet new challenges
- Familiar with how to manage privacy and other regulatory policies in a global setting
You Will:
- Lead a multicultural global team of several hundred moderators
- Coordinate with internal stakeholders on:
- Alerts to trending moderation and safety issues
- Developing and scaling operations including moderation, escalation, feedback, and legal compliance
- Trust & Safety tool development for abuse detection, analytics, and moderation tools
- Develop and improve business workflows, training resources and documentation to improve moderation effectiveness
- Effectively address situations that may include imminent safety concerns or egregious content
- Champion efficiency and automation to reduce manual effort, achieve better accuracy and elevate moderators to high-value tasks for developing community safety and a positive user experience
You'll Love:
- Excellent medical, dental, and vision coverage
- A rewarding 401k program
- Flexible vacation policy
- Free catered lunches five times a week and several fully stocked kitchens with unlimited snacks
- Onsite fitness center and fitness program credit
- Annual CalTrain Go Pass
- A Roblox Admin badge for your avatar
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