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Senior Developer Support Engineer

Unity
Pereira - Risaralda, Colombia
1 year ago
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The opportunity

As a Senior Developer Support Engineer, you will be working with the biggest names in the gaming industry to drive success with Unity’s customers of our comprehensive gaming services suite, Unity Gaming Services.

In this role, you’ll be solving technically complex problems for customers with an outstanding eye for detail and a users-first troubleshooting mentality applied at all times. Using your advanced knowledge of cloud/hosting solutions and/or back-end game systems, you will be the difference between success and failure for some of the biggest titles hitting the market today. Whether directly solving issues hands-on, providing detailed proactive consultations for customers or leading technical conversations with key collaborators around the business, you’ll always be driving resolutions and positively impacting our customer’s success.

If you are experienced in working in a senior capacity within a fast-paced technical support environment with laser-focused attention to detail and a love of live operations, we want to hear from you!

What you’ll be doing

What we’re looking for

You might also have

Life at Unity

Unity (NYSE: U) is the world’s leading platform for creating and operating real-time 3D (RT3D) content. Creators, ranging from game developers to artists, architects, automotive designers, filmmakers, and others, use Unity to make their imaginations come to life. Unity is the foundation upon which the world’s most powerful digital content is created. Specifically, Unity’s platform provides a comprehensive set of software solutions to create, run and monetize interactive, real-time 2D and 3D content for mobile phones, tablets, PCs, consoles, and augmented and virtual reality devices.

In the fourth quarter of 2021, Unity had, on average, 3.9 billion monthly active end users who consumed content created or operated with its solutions. The applications developed by these creators were downloaded, on average, five billion times per month in 2021. For more information, please visit www.unity.com.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com .

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