Senior Desktop Administrator

NCSoft
Aliso Viejo, CA, United States
13 days ago

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NCSOFT is one of the leading gaming publishers in the world. At NCSOFT West, we manage the portfolio, initiatives and game services across the Americas, Europe, Australia and New Zealand. Together we operate many of the most successful and influential massively multiplayer online games in the industry, welcoming hundreds of millions of players daily into exciting living worlds for extraordinary adventures.

We are looking for a Senior Desktop Administrator to maintain site (studio) reliability, installations, upgrades and troubleshoot desktops, phones, applications and services used by the site employees.

As Senior Desktop Administrator, you are the first point of contact for technical inquiries. You will represent the customer’s needs to the entities within Technical Operations department and work as a customer facing extension of the Technical Operations department. In this role you will have the opportunity to collaborate internally with the Systems Engineering, Security Engineering, Service Operations and the Network Operations Center on projects, daily tasks and emergent events.

The ideal candidate will possess a positive attitude, creativeness in troubleshooting and problem solving and the ability to act with urgency when needed.

Essential Duties and Responsibilities:

Qualification/requirements:

Pluses:

Physical Demands of Position:

This is a full time, on-site position at our office in Aliso Viejo, CA. A casual, friendly work environment, comprehensive benefits package, a competitive salary, and more are all part of what makes NCSOFT West a great place to work.

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