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Senior Customer Support Specialist

Keyword Studios
Suginami Tokyo Japan
1 year ago
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Keywords Player Support is a fast-growing service line of the Keywords Studios company that offers customer support in the exciting gaming industry!
Pioneers & Leaders for over 20 years, we have been the premier international provider of services for companies that publish
and develop various games.

Keywords now have an exciting opportunity for a Senior Customer Support Specialist in our Japanese team works for Supercell which is one of the top mobile game companies in the world and has released the popular titles.

■Job Description■

Senior Customer Support Specialist will be responsible for supporting Supercell Player Support team to ensure each agent is providing the best customer service and to improve player's experience for the assigned titles. We're expecting this role to work proactively and independently to optimize our customer support.

■Key Responsibilities■

Requirements

■Qualifications■

■Desired Skills■

Benefits

■Other■

※We are currently working from home temporarily due to this pandemic. However, you would be work in our new office in Tokyo afterwards !

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