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Senior Creator Engagement Manager

Job Description

Ubisoft is currently seeking a Senior Creator Engagement Manager to join its Global Creator Relations team in San Francisco. The Senior Creator Engagement Manager will report to the Global Creator Relationships lead and will be responsible for leading multiple aspects of Ubisoft’s creator relations program in the U.S. The Senior Creator Engagement Manager will also play a senior role in helping develop and optimize administrative processes and procedures for the new Global Creator Relations team. This individual is an innovative thinker that proposes new ideas to benefit the whole department.

WHAT YOU’LL DO

• Play a key role in identifying and advocating for creator initiatives that will improve acquisition, retention, and growth.

• Mentor and guide team members on best-in-class creator relationship management

• Respond to daily creator inquiries in a timely and professional manner; act as spokesperson for assigned projects, know how to craft an appropriate comment and where to go internally to find the best answers

• Research, evaluate, outreach and own communication with a vast amount of content creators across all platforms. Keeping all information tracked and highly organized.

• Support titles in Ubisoft’s portfolio by activating content creators across all platforms.

• Help produce, edit, and present materials including pitches, Q&As, talking points, capture guidelines and presentations

• Coordinate distribution of b-roll packages, creator kits, and any other digital or physical items associated with our creator campaigns.

• Deliver concise, timely and informative reporting on creator activities, coverage, opportunities, successes, and creator feedback.

• Assist in the planning and execution of capture events both physical and digital for live and unreleased titles.

• Collaborate with internal and cross functional stakeholders worldwide

Qualifications

WHAT YOU’LL BRING

• Bachelor’s degree in Communications or related field

• 2-4 years’ experience in creator relations

• Great teammate with strong collaboration skills

• Attention to detail with strong organizational skills

• Ability to multi-task efficiently within a high-pressure environment while meeting strict deadlines

• Excellent interpersonal and communication skills, both written and verbal

• Ability to work effectively in a dynamic environment

• Highly proficient in Microsoft Office and with Discord

• Avid consumer of creator content across all platforms

• Ability to navigate social media to determine trends, issues, opportunities, and relationships within the wider online gaming community

Additional Information

WHAT YOU'LL GET

• Medical, dental, and vision coverage
• Employer HSA contribution (with enrollment in a HSA eligible medical plan)
• 401k match
• Paid vacation, holiday and sick time
• Fitness, physical, and eSports challenge reimbursements
• Rocket Lawyer online legal service membership
• Paid parental leave
• Paid time off to volunteer
• Pawternity – paid time off to bond with a newly adopted pet
• Sabbatical leave available after 5 years of employment
• Generous discount on new Ubisoft games
• Hybrid office/ remote work opportunity

Ubisoft is committed to creating an inclusive work environment that reflects the diversity of our player community. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age or disability status.

Skills and competencies show up in different forms and can be based on different experiences, that's why we strongly encourage you to apply even though you may not have all the requirements listed above.

At Ubisoft, you can come as you are. We embrace diversity in all its forms. We’re committed to fostering a work environment that is inclusive and respectful of all differences.

We do not accept any unsolicited resumes submitted by staffing or placement agencies or recruiters

Ubisoft code of conduct: Ubisoft Code of Conduct

Company Description

Ubisoft is composed of over 20,000 talented people located in 55+ development studios and offices across the globe. With more than 80% of our teams dedicated to creation, Ubisoft is the biggest in-house creative force in the industry.

Home to the North American Ubisoft headquarters since 1996, Ubisoft San Francisco opened its development studio in 2009 and since developed Rocksmith® and Rocksmith 2014, to teach millions of people how to play guitar and bass. With a song library of over 1,500 songs and 9 years of support the Rocksmith franchise helped millions of players around the world on their musical journey. In 2017, the studio released the critically acclaimed South Park™: The Fractured But Whole™, in collaboration with Trey Parker, Matt Stone, and South Park Digital Studios. The studio is currently working on two unannounced projects.

Ubisoft’s worldwide network of video game development studios and business offices work hand-in-hand each day to deliver rich and innovative gaming experiences that reflect the creativity and diversity of their teams. This cross-studio collaboration model means every team member has the opportunity to participate in challenging projects based on iconic brands including Assassin's Creed®, Tom Clancy's Rainbow Six Siege®, Tom Clancy's The Division®, For Honor®, Rabbids®, Rayman®, Watch Dogs®, Far Cry®, The Crew®, Just Dance® and more. Ubisoft is a global leader in the video games and entertainment software industry.

Ubisoft is committed to enriching player’s lives with original and memorable gaming experiences. We create worlds where people can express themselves, explore and discover new possibilities.

Are you looking to work with enthusiastic experts who are tackling game-changing challenges in entertainment and beyond? At Ubisoft, we offer an open environment where bright ideas are given a chance to shine and everyone is eager to share knowledge.

Take entertainment to the next level. Join us and create the unknown.