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Senior Community Specialist

Hi-Rez Studios is hiring a community specialist to work at our studio in Alpharetta, Georgia or full time remote.

At Hi-Rez, you will have an opportunity to be part of an innovative environment that embraces new and different ideas. We are a passionate and enthusiastic bunch who love video games. We have incredibly talented individuals who are empowered to create, & challenged to learn. All of this means more opportunities for you to unleash your ingenuity, energy, collaboration, and dedication.

Come join the creator of the critically acclaimed SMITE, Paladins, and Rogue Company as we embark on exciting new online game projects.

What our Community Specialists do:

• Help coordinate and consolidate user feedback, including weekly reports and isolating key issues in the community to be brought to the development team.
• Relay important messages out to our community through long and short form written communications via social media and blog posts.
• Find and cultivate important community members and community activities, and help support these efforts to grow a healthy and vibrant game community.
• Plan promotions, events, tournaments, etc.
• Help support and manage our Convention and Trade Show activities.
• Generally serve as an advocate inside of Hi-Rez for the Gaming Community.

Who we are looking for:

• Bachelor's Degree or equivalent experience strongly preferred.
• Knowledge Hi-Rez Studios’ games & their communities.
• Proven experience within Console, PC, and Mobile communities.
• 5+ years experience building and supporting a gaming community, either professionally or as a "passion."
• Proven experience establishing and maintaining feedback loops between players and developers
• Great communication skills - both written and verbal.
• Proven skills with social media (Twitter, Instagram, Discord, Reddit and/or other related.)
• Team-oriented, but self-motivated.
• Thrives upon change. Comfortable working inside a dynamic work environment.
• Passion for games.
• Strong work ethic.
• Problem solver.