This job might no longer be available.

Senior Community Developer [Tom Clancy's The Division 2]

Job Description

We are looking for a Community Developer to join us in guiding the community strategy for Tom Clancy's The Division 2. As a Community Developer, you will provide a solid connection between the gaming community and various internal Ubisoft teams (i.e PR, Business and Development, Customer Support), handling key aspects of communication, and working to improve and expand the game experience.

This is a permanent position based in Malmö, Sweden, and requires working onsite. We kindly ask you to apply with your CV and message to the hiring manager/cover letter in English. Applications will be reviewed whilst the job ad is posted.

Responsibilities

• Building and implementing strategies that facilitate and grow the community around the franchise, in collaboration with the brand, development and operations team.
• Developing and maintaining processes and channels to relay needs and opinions expressed by the community, supported with the collaboration with other player experience experts.
• Working in close collaboration with the Community Managers to ensure the deployment of engagement and communication strategies, as well as supporting them in their interactions with the player-base. Setting the editorial line for community-centric communication, and coordinate the production of all written community content, such as articles and patch notes.
• Coordinating the production of community assets - in collaboration with the studio content team and development teams - such as static and video assets.
• Establishing performance indicators to regularly evaluate the results and performance of your content and activations.
• Helping to coordinate studio events, such as player workshops or community events.
• Being a spokesperson for the development team to the community.
• International travels required.

Qualifications

You as a person

You are passionate about game community and knows the platforms commonly used by players (Discord, Reddit, Twitch etc). You have great communication skills in English and are comfortable in being in front of the camera. You have great organizational skills and are comfortable with defining priorities. You enjoy working and collaboration in an international environment with a global focus where you manage to build good relationships. In addition, we’re looking for someone aligned with our core values with the following skills and experience:

• Degree in Communication, Marketing, Digital Marketing, or equivalent.
• Professional experience supervising online communities and developing strategic plans e.g. in the video game industry
• Great project coordination skills and are familiar with collaborative tools (i.e Smartsheet, Google Docs, etc.).

Is a plus if you have:

• Experience with digital marketing and creation of livestreams, podcasts, visual assets or videos.
• Experience with supervising fan sites, communities, or official forums.
• An interest in Live Games and its community

Additional Information

Massive Entertainment is a world-leading AAA studio located in Malmö, Sweden and part of the Ubisoft family. We’re a multinational team of more than 650 passionate and highly skilled people from 50+ different countries. Our studio’s goal has always been – and still is – to craft the finest gaming experiences for all players.

At Massive, you get to do what you love most while bringing your own experience to our ongoing projects, like Tom Clancy’s The Division 2, Avatar: Frontiers of Pandora, and The Star Wars Project. We're also developing new tech here, such as our in-house engine Snowdrop, and Ubisoft Connect - Ubisoft's digital ecosystem and distribution platform.

All your application information will be kept confidential according to EEO & GDPR guidelines.