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Senior Communications Manager

Senior Communications Manager

Summary:

The Communications Team is the steward of the identity and reputation of Naughty Dog and its portfolio of best-selling, award-winning games. Our team’s area of responsibility encompasses all aspects of external and internal communications by ourselves or in partnership with our colleagues at Sony Interactive Entertainment (SIE).

As the Senior Communications Manager, you will manage all public-facing communications and content for Naughty Dog and its games, including planning, execution, reporting, and, when appropriate, budgeting. Along with the Director of Communications, you will serve as the Naughty Dog representative and day-to-day contact working with our partners at SIE on marketing, public relations, events, promotions, and licensing campaigns from strategy development to execution. You’ll also be the primary driver of Naughty Dog’s owned-channel external communications, while serving as a key contributor to the Communications Team’s broader internal and external activities.

The position will require high levels of collaboration and communication across multiple stakeholders and cross-functional teams, all with potentially different objectives. This is a meaningful role with growth potential that reports to the Director of Communications.

Responsibilities:

• Partner with internal global SIE teams including Marketing, Public Relations, Social, Licensing, Customer Support, Retail, CRM, and more to develop, align, and execute campaign plans
• Drive owned channel communications strategy and execution for the Naughty Dog brand and game franchises across web, social media, video, livestream, and more
• Develop and execute community engagement plans for online and in-person events, including involvement on social media, Discord, Reddit, and other forums where our community gathers
• Manage and coordinate internal production and approval pipeline for a broad variety of assets including screenshots, video assets, blog posts, key art, marketing copy, messaging, etc
• Represent the voice of our community back to internal Naughty Dog and SIE conversations, providing status, feedback, and recommendations
• Offer strategic counsel to studio leadership and manage crisis communications as needed
• Identify, develop, and manage metrics and KPIs (Key Performance Indicators) to prove success of the Communications Team’s initiatives, when needed
• Build lasting relationships with press, gaming partners, developers, key community members, and influencers
• Serve as a studio spokesperson and travel to act in that capacity at events and in media interviews, as warranted
• Take responsibility for personal growth and development of leadership skills using available resources, on-the-job training, and mentoring
• Mentor and assist in managing other team members
• Other duties may be assigned based on need and/or interest

Preferred Experience

• Minimum 8-10 years of relevant experience in communications, marketing, journalism, and/or related fields within the video game industry
• Experience working at a videogame developer is a plus

Requirements & Skills:

• Proficient in current and emerging social media platforms and social tools for content management, listening, and analytics
• Excellent writing, grammar, and content-creation abilities across a variety of mediums including written and video
• Strong interpersonal, verbal communication, and presentation skills; cultural sensitivity to work with a diverse, international team
• Demonstrate initiative; proactive, roll-up-one’s- sleeves attitude and a strong work ethic; ability to work independently
• Creativity and out-of-the-box thinking; unbridled curiosity, passion, and strong critical thinking skills
• Excellent organization skills and attention to detail
• Open and collaborative approach to their work; comfort in a fast-paced organization navigating ambiguity and change
• Ability to work concurrently on and effectively prioritize a variety of projects. Adaptable and able to handle multiple tasks and priorities
• Ability to objectively interpret player feedback and make actionable recommendations to the development and marketing teams

As a part of the Naughty Dog application process, candidates may be asked to complete a writing assignment.