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Senior Business Analyst (12-month term)

DTS Senior Business Analyst – Vancouver

EA was founded over 38 years ago. Many things have changed over the years as the gaming industry—and the company—have expanded immensely. However, we are still driven by our goal of inspiring the world to play by developing, publishing, and distributing the world’s best games. Fueled by our talented staff across the Globe, we are united in our passion to continue shaping the future of interactive entertainment. Together we can make a difference.

EA Studios Development Technology and Services (DTS) provides services that empower our development teams to build great games across EA. The DTS Analytics team supports a wide spectrum of initiatives across DTS. The analytics function serves as a key tenet of DTS’s operating approach to ensure we all have a clear and measurable alignment of initiatives against EA studios business imperatives.

As a key member of the Analytics Team within DTS you will:

• Participate in a diverse range of projects, from operational to strategic initiatives, in response to current and future business needs
  • Lead various business analytics efforts to improve decision making for the leadership team
  • Explore specific growth opportunities within the business
  • Investigate and unpack business problems that we are currently facing
  • Measure and track the productivity and effectiveness of the tools/technology using appropriate performance metrics
  • Spearhead process transformation and change management efforts
• Identify, evaluate and provide recommendations on effective solutions to the stated needs
• Organize and lead requirements gathering sessions to capture business processes, user workflows, user stories, data models, pain points and feedback from internal partners
• Consolidate your investigation, findings and recommendations into well-written and cohesive presentations
• Collaborate with internal and external stakeholders including: development, business development, marketing, finance, QA, Legal, first parties, external vendors, etc.
• Manage stakeholders’ expectations, timelines and risks throughout a project life cycle
• Prioritize workload and multi-task in a dynamic, fast-paced environment while keeping a positive attitude

Who You are:

• Result-oriented individual with minimum of 3 years of professional experience performing all aspects of business and enterprise level analysis
• Ability to navigate ambiguity and establish structure and coherence to business problems
• Working knowledge in applying various business analysis techniques to your projects
• Confident and succinct communicator that can interface with stakeholders from a diverse set of backgrounds
• Comfortable in giving presentations to a wide audience, esp. to senior management
• Highly motivated when problem solving and thinking creatively
• Ability to perform under pressure and meet evolving deadlines due to business demand
• Proven track record in managing your own deliverables and producing high quality results
• Ability to operate under minimal supervision
• Solid understanding of Software Development Life Cycle(SDLC) processes and methodologies (e.g. agile, waterfall, interactive, etc.)
• Comfortable working as part of an international team that spans across multiple time zones

The following would be considered an asset for this role:

• Previous working experience in a consulting-like environment or project delivery is highly preferable
• Advisory experience in technology evaluation, assessment and roadmap development
• Experience in creating reports and dashboards using data visualization software packages (eg. Power BI, Tableau)
• Domain knowledge in data manipulation, processing, and reporting
• Domain knowledge in QA and software development testing principles

Domestic and international travel may be required.

You must be eligible to work in Canada.