Senior Account Support

Ubisoft
Pune MH in
10 days ago

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Job Description

JOB SUMMARY:

Under general supervision, in an in-bound web ticket and chat environment, the Account Support will provide general customer service included but not limited to technical, payment, and account support.

Assistance must be provided professionally and personally utilizing clear written communication. Customer representatives are required to perform other work as necessary to ensure smooth operation of the team environment and department.

Ubisoft customer representatives are experts in internal troubleshooting procedures and practices and are able to communicate these with full confidence.

Duties and Responsibilties:

Required Knowledge:

Personal Skills:

Qualifications

Company Description

Ubisoft is composed of over 16,000 talented people located in 5 continents across the globe. The company’s 40+ different creative studios work hand-in-hand each day to deliver rich and innovative gaming experiences that reflect the creativity and diversity of their teams. With an expansive global distribution network, Ubisoft is also a company that stays in close contact with its local fans.

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