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Scrum Master (F/H/NB)

Job Description

The IT Department of Ubisoft is currently looking for a Senior Scrum Master to guide the development team in charge with customer facing services, such as CRM, Customer Support, Digital Marketing and Community Management.

IT Customer & Marketing Solutions activity has an international footprint and company-wide impact integrating virtually all Ubisoft’s online tools and services. The Senior Scrum Master’s role will be that of facilitator as (s)he will guide the distributed Scrum organization (Montreal, Paris, and Bucharest), and encourage self-organization in order to ensure smooth, efficient, and quality-oriented development process so that the product evolutions meet clients’ expectations.

The main responsibilities and routine tasks of the Senior Scrum Master are to:

• Ensure the necessary servant leadership and coaching for the team to function under the Agile mindset and values to deliver valuable outcomes
• Be a good facilitator and ensure the framework in place is efficient, respected and improved with the team continuously to answer both business and team's needs
• Assess the Agile maturity of the team and coach them into a process of continuous improvement and a high level of efficiency
• Help build a psychological safe environment where people can freely express concerns and be themselves with an emphasis on learning, adapting, and experimenting
• Pro-actively act as Impediments Remover in Chief, and help the team manage and mitigate impediments to ensure the impact on delivering according to the agreed planning as well as on the team’s Agile journey is reduced at a minimum
• Facilitate the team’s communication plans and execute accordingly through information radiators and regular reports according to the needs
• Facilitate Scrum ceremonies and use them to spot means to help the team organize itself to deliver the sprint commitment
• Collaborate with the Product Owner, Business Champions, and IT Manager in identifying long- and short-term delivery flow strategy, priorities, objectives and requirements
• Be aware of your stakeholders and customers and how to involve them in the product development journey

Qualifications

• Experience in a Scrum Master - Agile Coach role in various organizational contexts;
• Knowledge of various Agile methodologies or frameworks;
• Excellent management and leadership skills;
• Good analytical and problem-solving skills to facilitate prioritization, continuous improvement and increase transparency;
• English is required both verbally and in writing.

Additional Information

Ubisoft Avantages

💰 Profit sharing, company saving plan. 25 Paid Holidays, 12 additional days off, 50% of your transportation subscription, luncheon voucher, health insurance + special Ubisoft advantages

📍 Our headquarter is in Saint-Mandé (line 1, “Saint-Mandé” stop), Gym inside our office, remote friendly company

🎮 For gamers : 4 AAA games per years, 100% access to Ubisoft PC catalog

Recruitment process

• [30 min; remote] - Phonescreen with one Talent Acquisition Specialist
• [60 min ; remote] - Interview visio with the hiring manager and a talent acquisition specialist
• Business case
• [60 min ; remote] – final interview with your future department director

Complementary information

Ubisoft is committed to creating an inclusive work environment that reflects the diversity of our player community. Qualified applicants will receive consideration for employment withoutregard to their race, ethnicity, religion, gender, sexual orientation, age or disability status. All information will be treated as confidential in accordance with the Employment Equity Act.

Company Description

Ubisoft’s 19,000 team members, working across more than 40 locations around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their dedication and talent has brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come.

Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves.

If you are excited about solving game changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.