Salesforce Systems Engineer

San Francisco, CA
6 days ago

About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn , Twitter and on our Blog .

About the Role

Twitch is passionate about delivering quality Customer Support to its community members. We are enhancing the current experience and improving for the future. With Salesforce Service Cloud at the core, our eco system spans AWS services, Informatica, several 3rd party tools and the Twitch platform.

As the Senior Salesforce Administrator on this team, you would report to an engineering manager and will be based in San Francisco or one of the Twitch offices. You are a person who understands customer obsession and wants to build a culture of customer-first partnerships across all boundaries, and has the desire to evolve the value of Twitch's Enterprise Platform engineering organization. You will contribute to our goal of improving the efficiency and productivity of our support agents while enhancing the customer experience and educating them on our products.

You Will:

You Have:


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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