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Sales Systems Operations Manager
4 years ago
Unity’s Global Sales Operation Team is looking for a Sales Systems Operations Manager to support the Unity Subscription and Cloud Business. You will partner closely with business stakeholders on the team to scope, gather business requirements and documentation high quality technical solutions in Salesforce.com and other related systems.
What’s in it for you (perks)
- You will have a huge impact on the success of the sales team’s productivity and supporting our customers.
- Free Snacks & beverages
- In-office yoga 🧘♀️
- Lunch three days a week
- Video-game room
- International travel potential
- Excellent facilities
- Fun team
Responsibilities
- Ensure that requests from the Sales organization are effectively documented, qualified, prioritized and executed.
- Support and maintain sales systems documentation
- Collaborate with IT and business partners throughout the organization to identify system needs, document business requirements and publish related processes and procedures, identify key controls and determine actions for process improvement
- Achieve and maintain a solid understanding of Unity’s system architecture as a whole, including business practices, processes, and strategy
- Monitor the effectiveness of systems, policies, and procedures and make appropriate recommendations to ensure daily operations are efficient
- Support business users and help troubleshoot simple to complex application issues
- Monitor and respond to feature and support requests from business users by maintaining backlogs and holding daily/weekly stand-up meetings with project teams to ensure forward project momentum
Requirements
- Fluency in English, both written and verbal communications
- Experience in enterprise software solutions using Salesforce.com in an enterprise environment
- Experience with Lead to Opportunity business processes, including quoting, orders and revenue management
- Experience writing detailed specifications of user requirements, business processes and procedures required to develop and implement software solutions
- Experience working independently in an extremely fast-paced high-growth team environment
About Unity Technologies
Unity is the world’s leading platform for creating and operating real-time 3D (RT3D) content. Creators, ranging from game developers to artists, architects, automotive designers, filmmakers, and others, use Unity to make their imaginations come to life. Unity’s platform provides a comprehensive set of software solutions to create, run and monetize interactive, real-time 2D and 3D content for mobile phones, tablets, PCs, consoles, and augmented and virtual reality devices.
The company’s 1,400+ person research and development team keeps Unity at the forefront of development by working alongside partners to ensure optimized support for the latest releases and platforms. Apps developed by Unity creators were downloaded more than three billion times per month in 2019 on more than two billion unique devices. For more information, please visit www.unity.com.
Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.
#LI-CB1 #JUN
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