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Sales Operations Sr. Manager, Amazon Game Studios

Amazon is all-in on games, and our mission is to be the most customer-obsessed company in the games industry. At Amazon Game Studios, we’re creating compelling games, with our first AAA game New World, an Open World MMO that pits players against the haunted wilderness of Aeternum, a mysterious island in the twilight of the Age of Exploration. Success in New World ultimately depends on a player’s ability to conquer not only rival players, but Aeternum itself, as it unleashes undead legions, hell-bent on purging them from its shores. New World stands apart from other games in the genre by offering massive siege battles, thrilling supernatural invasions and a stunning and diverse natural setting. We are looking for an experienced Sales Operations Sr. Manager, to build best-in-class forecasting mechanisms incorporating cross-functional business plans, live data, and market research to take our business to the next level!

As we continue our quest to be the most customer-obsessed company in the games industry, we are looking for someone with “insider” level knowledge of the game industry to join our Business Planning team. The ideal candidate will have previous experience ingesting and refining raw data, identifying KPI’s across marketing, research, and behavioral telemetry, and designing accurate/scalable forecasting models leading to improved business decision-making processes at scale. They must be able to write clearly and concisely, lead forecast optimization cycles with engineering teams, marketing/operating teams, and finance partners, handle working under pressure, and manage tight timelines. This role requires an individual with excellent analytical abilities as well as an outstanding gaming business acumen.

Responsibilities:
· Lead bi-monthly meetings with cross-functional teams to communicate forecast tracking based on latest actuals, make recommendations to optimize P&Ls, set global KPI's, and clearly archive/bridge updated forecast assumptions in deliverables to leadership.
· Build and defend scenario plans that size potential business opportunities using multiple data sources and competitive intelligence.
· Analyze price elasticity and provide recommendations to optimize promotional budgets.
· Proactively monitor and report on major game releases and industry events, keeping your operating partners informed of upcoming risks and opportunities.
· Leverage visual displays (Tableau/Quicksight) to simplify complex quantitative information.
About Us

Amazon Games applies the principles of Amazonian culture to the world of game design. We have a diverse team of talented, creative people pairing their love of making games with the unique strengths that come with being part of Amazon. Across all of our teams and locations, we are united by a common purpose: to share great gaming experiences with customers around the world. We believe in a future where everyone is a gamer and everyone can create, compete, collaborate and connect through games, and we are looking for the right people to help us build that future. With the power of Twitch and AWS at your fingertips, you will have the chance to innovate in gameplay, creativity, marketing, and technology, while working alongside some of the smartest and most creative minds in the industry.

Inclusive Culture, Work/Life Balance, & Career Growth

Here at AWS, we embrace our differences and are committed to furthering our culture of inclusion. We offer ten employee-led affinity groups with 190 global chapters, innovative benefits, and annual and ongoing learning experiences (including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences). Our team also puts a high value on work-life balance and offers flexible working hours. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Additionally, our team is dedicated to supporting you with mentorship and pathways for ongoing development. We have a broad mix of experience levels and tenures, and are building an environment that celebrates knowledge sharing and promotes career choice.

Basic Qualifications

· BS/MS in Finance, Economics, Accounting, or other quantitative field
· 4+ years of industry experience using statistics/predictive forecasting in either Excel, Python, R, SAS, SQL, and/or other Languages/Programs
· Knowledge of underlying mathematical foundations of statistics
· Ability to manage complex P&L's

Preferred Qualifications

· Previous experience/insider knowledge of the gaming industry
· Experience with data processes in AWS technologies
· Superior verbal and written communications skills, as well as the ability to work effectively with multiple teams and external organizations
· Meets/exceeds Amazon’s leadership principles requirements for this role
· Meets/exceeds Amazon’s functional/technical depth and complexity for this role

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.