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Release Manager

Release Manager

About Two Point

Two Point Studios sizzled into existence in the summer heat of 2016 with a goal to create amazing, deep simulation games that not only remain accessible to everyone, but also don't take themselves too seriously - we call them little people games! In 2018, our hard work came to fruition and Two Point Hospital was born into the world to much acclaim. We dream of creating an entire world of these little people games within the place we call "Two Point County" - with us now being a part of the Sega family, and with the success of Two Point Hospital, we’re now pushing forward with our next adventure to make that dream become a reality!

Life at Two Point Studios is exactly as we believe it should be: fun, flexible and super creative! Everyone in our lovely team gets stuck in. You’ve got some awesome ideas? You can bet we want to hear them! You’d like to get in on our D&D nights, or jump into the lunch time FIFA league? You’re in! We’re a second family here, we all look out for each other and we love what we do, but we understand that your real family needs you too, so we aim to strike the perfect work life balance enabling you to have fun at the office and get home to your loved ones with time to spare.

About the job

Your main responsibility as Release Manager will be to ensure that we’re releasing high quality updates to our player base everytime. You’ll work with the producers, QA team and development team to understand the quality of the upcoming release and make sure that we’re signing off on the build via the correct processes. You’ll work with SEGA of Europe’s Submissions team to support them in the actual submissions process and ensure they have all the information they need to go to Cert on time. You’ll also be responsible for tracking and maintaining our release tracking log to ensure we have detailed information on what was released when, what’s upcoming and the plan for future updates. Finally you’ll be involved in helping to monitor releases from a technical perspective in terms of error reporting and dashboard analysis with the goal of flagging issues for the development team to address in the next release. Ideal candidates will have great communication skills, solid work ethic, abilities to understand the technical release process and a positive, friendly attitude.

You’ll be responsible for:

• Working closely with the QA Lead, producers, development team and external partners to ensure safe releases of quality updates and content releases.
• Drive improvements in our release pipelines and build processes.
• Understanding the technical aspects of the submissions process so that you can be involved in the certification process with SEGA of Europe.
• Helping monitor and track live issues via reporting and dashboards to help improve the quality of future releases.
• Managing our release documentation to keep track of all releases.
• Collaborate with SEGA’s operations, launch management, marketing and testing teams to co-ordinate their services that support our games.
• Communicating and coordinating with internal and external testing teams, both in the UK and abroad.
• Ensure the studio is on top of and proactive in handling changes to third-party platform processes or requirements.

The ideal candidate would have:

• Excellent written and verbal communication skills. Able to clearly and concisely convey technical information to non-technical audiences.
• Good problem solving skills, attention to detail and a proactive approach to upcoming challenges.
• 3-4 years experience in a QA or production role. We will also consider applicants with other relevant experience.
• Strong organisational abilities to be able to keep track of information for all upcoming releases across a wide variety of platforms.
• Previous experience of Playstation, Xbox and Nintendo Switch platforms, their varied development portals and compliance requirements such as TCRs, XRs and Lotcheck guidelines.
• Proficient time management and organisational skills, able to handle multiple tasks and meet set deadlines and priorities.
• A passion for video games and a desire to be part of the creative process involved in developing video games.

Not essential, but it helps if you have:

• Experience working with Live games or frequently updating games.
• Knowledge of the development process of video games.
• Experience using Jira and other database and project management software (Trello, Confluence etc)
• Advanced Microsoft Excel skills