As a Quality Engineering Manager, you will play a critical role in ensuring the delivery of high-quality products and services to our customers. You are passionate about testing, working on diverse platforms like desktop, web, mobile and delivering high quality products. You will be part of the Customer Experience Solutions team, responsible for testing and certifying Casino Management solutions, touching every possible aspect of Aristocrat user functionality and internal infrastructure.
Hands-on Team Leadership: Take responsibility for leading a team of quality engineers, actively participating in testing, fostering the development of leadership skills while maintaining hands-on testing expertise, and inspiring the team to cultivate a culture of excellence, collaboration, and continuous learning.
Quality Management: Develop, implement, and oversee quality management systems and processes to ensure product and service quality throughout the product lifecycle.
Quality Assurance: Establish and enforce quality assurance best practices, including test planning, execution, and reporting, to identify and mitigate defects early in the development process.
Process Improvement: Work with the global quality leaders to continuously assess and improve quality control and assurance processes, identifying areas for optimization and efficiency gains.
Compliance: Work with the internal compliance and the external regulatory partners to ensure that the organization complies with industry standards, regulations, and certifications relevant to quality, such as regulatory testing agencies.
Root Cause Analysis: Lead investigations into quality issues, perform root cause analysis, and implement corrective and preventive actions to prevent recurrence.
Cross-Functional Collaboration: Work closely with product ownership, compliance, and other teams to integrate quality into all phases of the product development lifecycle.
Customer (User) Focus: Champion a customer-centric approach to quality, ensuring that products meet or exceed customer expectations.
We work flexibly here at Aristocrat and have a hybrid work model. This role will be based out of our head office in North Ryde with free onsite parking provided, with the flexibility to work in the office and from home.