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Quality Analyst II [Mixed shift - 15:00pm - 00:00am]

Quality Analyst II (Advertising Technology)

#WeAreEA and we exist to inspire the world to play. EA values creativity, pioneering, passion, determination, learning, and teamwork. We mean things like acting with curiosity, speaking up with original ideas, and committing to each other as one team.

We’re looking for all the best kinds of people to make great experiences for our players. The best people want a job that inspires them, while giving them room to enjoy their lives. And we want to give them that. We celebrate diversity and inclusion by creating a place where you can come to work and be yourself.

We want you to join us! We’re hiring a Quality Analyst II
The Quality Analyst II will take a leading role in the quality of the advertising in our games and will be overseeing the development and live test execution layers for this project.

The Challenge Ahead:

The Quality Analyst II (Advertising Technology) within the Quality Verification organization will be involved in the planning and designing test coverage on client and server releases reporting on results and ultimately confirming the success of a release. The role will have you working with execution team and aligning and communicating with integration teams and marketing partners to resolve and understand the root cause of issues. The analyst will be able to demonstrate sound technical platform and area knowledge and help write test plans for the advertising test team.

What a Quality Analyst II does at EA:

As a Quality Analyst, your primary focus will be ensuring the quality of the advertising within our games. Some of the tasks are but not limited to investigative testing, test planning, partner meetings, requirements-based testing, Live verification and ad hoc testing. You will ensure test plans and best practices are shared across teams to improve their testing and processes. Another focus will be understanding the Quality process of several projects, resolving identified gaps, assessment, and prioritization of risks. You’ll be an expert of your product and provide technical solutions to your manager.

You will also collaborate regularly with members of Development QA, Global Brand Publishing, Production and Development, executing on detailed test plans and test suites and ensuring they are executed efficiently. Additionally, you will be regularly recognizing and accurately setting the severity of issues, helping to prioritize issues in the bug database to expedite bug-fixing efforts. Key to the role is providing feedback on the effectiveness and efficiency of team processes and methodologies.

Another task that is assigned to all Analysts in AdTech QV is to provide solutions and improvement to ongoing workflows and processes. We are also a learning and development team that emphasises the opportunity of learning or designing tools that allow us to improve our day to day tasks.

Desired:

• Advertising technology testing (Ad Platforms, Ad providers and Ad campaigns)
• Tools: Knowledge of SQL and Data Analysis tools such as PowerBI and Tableau
• Automation experience
  • Ability to work directly with game teams to provide faster, more personal, and more efficient support
  • Understanding of automation tools/processes (Appium/Selenium, Espresso, TestDroid, etc)
  • Ability to create/apply simple automation scripts so that basic checks can be run automatically

Requirements:

• Mobile experience: QA testing or Engineering or equivalent.
  • Knowledge of file/build management per platform
  • Familiarity with various install methods and requirements per platform
  • Device functionality / Basic platform requirement knowledge
  • Understanding of how apps and APIs function
  • Able to capture and read verbose logs
  • Knowledge of file/build management per platform
  • Familiarity with various install methods and requirements per platform
  • Experience in geo-proxying/geo-spoofing
• HD Experience (Consoles – XONE and PS4)
  • Familiarity with HD functionality
  • Understanding of how to load builds/packages
  • Knowledge of platform requirements
  • Ability to consistently capture content (capture card) and reproduce issues
• Charles Proxy expertise or equivalent.
  • Understanding of how network traffic and Ad SDKs function
  • Ability to capture, read, and identify issues within a Charles Log
  • Familiarity with COPPA/GDPR (understanding what they are, and the importance/severity)
  • Ability to perform rewrites and then cross-check that information
• Tools: Knowledge of JIRA and other Atlassian tools
• Ability to take ownership of the advertising project and meet responsibilities without supervision
• A self-starter with high level of comfort & enjoyment in both team and individual settings
• Ability to understand complex architecture dependencies with other systems
• Very strong written and verbal communication skills. Ability to identify risks and escalate to applicable stakeholders
• Strong observational and analytical skills
• Detail-oriented
• Strong tracking and organizational skills
• Passion to learn new technologies and systems with high degree of ownership
• Ability to be flexible and team-oriented, with good interpersonal skills and the ability to balance multiple tasks in fast paced environment
• Proficiency in Microsoft Office products (Outlook, Word, Excel, PowerPoint etc.)
• Proficiency with Mobile platforms (Android and iOS)
• Ability to identify root causes and propose viable solutions
• Strong sense of urgency to mitigate risks and potential areas of concern proactively rather than reactively