QC Operations Manager

Job Description

Job Summary:

The QC Operations Manager will oversee QC (Quality Control Department) operations and as a primary responsibility, focus on organizational effectiveness by creating, documenting, and maintaining operations processes in collaboration with QC leaders, HR, Cost Control, IT, Admin, Management and WW QC team on resource and budget forecasting.

The role will require hands on understanding of data analytics, forecasts, budget management and estimation of the resources (both human and hardware) for the department.

The role will work closely with the QC Leadership team (local and global) and contribute towards the development and implementation of long-term organizational strategies, processes and practices on resource management, asset management and budget management.

Job Description

Core Responsibilities

• Stock management / asset management including forecasting, planning, tracking purchase requests, current and forecasted assets per project resource forecast in liaison with QC Leadership Purchase & Inventory team.
• Day to day administration of resource planning and movement including managing floor plans, assets, infrastructure, etc
• Management of overtime billing/utilization on all projects in QC (Coordination with Finance and HR teams)
• Coordination with local/global IT teams to ensure smooth functioning of IT Infrastructure
• Resource planning / forecasting / movement management / billing management / utilization in coordination with local and global leadership and in line with local and global guidelines and processes. Coordination with HR Teams, Admin, Finance and IT to plan and manage attrition and hiring basis resource plan.
• Process Improvement on all processes related to but not limited to billing management, resource planning and management, resource and asset utilization, budget planning, forecasting and management.
• Create and manage dashboards on above topics.
• Work with PMO team and QC leaders to track and manage QC productivity and efficiency KPI’s. Govern FOW (Future of Work) policy
• Risk Management- Proactively anticipating and identifying operational risks and coordinate with relevant local/global stakeholders on mitigation strategies and solutions
• Cater/respond to adhoc operations related requests and responsibilities.

Qualifications

Core Competencies :

• Strong analytical skills
• Strong planning and organizing skills
• Strong Problem-Solving Skills
• Stakeholder management
• Strong Collaboration & Communication skills
• Project management
• Strategic thinking
• Process improvement skills and expertise
• Change Management
• MS Office tools to create and maintain relevant dashboards

Criteria

• 5-7 years of experience in resource management and budget management
• Strong analytical skills
• Strong planning and organizing skills
• Creating and maintaining dashboards
• Stakeholder Management experience

Additional Information

Ubisoft India is an equal opportunity employer and welcomes applications from all interested parties. The studio welcomes and encourages applications from people with disabilities. We thank you for your interest, however, only those candidates selected for an interview will be contacted. No agencies please.

Company Description

Ubisoft is a leading developer and publisher of video games worldwide whose brand portfolio covers blockbusters such as Assassin’s Creed, Watch Dogs, The Division, Prince of Persia and Splinter Cell, Ghost Recon, Rainbow Six, Rayman, Just Dance as well as games for the whole family, from Imagine and Petz to Raving Rabbids. To continue building on its achievements for the future, Ubisoft is looking for new talent for its growing Indian studios!

We have challenging and exciting opportunities for creative minds to develop their expertise and capabilities to grow. At Ubisoft we favor diversity, creativity, and team spirit, and, together, we build success.

If you are excited about solving game-changing challenges, cutting-edge technologies, and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.