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QA Training Coordinator

Overview

Bethesda Softworks is looking for an enthusiastic, self-motivated QA Training Coordinator to join our team at the ZeniMax Media corporate headquarters in Rockville, MD.

Responsibilities

• Coach and mentor new testers on proper QA processes and procedures
• Work directly with Project Leads and Management to implement, refine and “own” process for drafting and administering yearly reviews for all Testers
• Responsible for implementation of training materials for all team members – be able to deliver a consistent and measurable training experience to all Testers in all skill levels
• Be able to efficiently work with all Project Leads to help identify areas of improvement with individual testers and work with Management to create a plan to address accordingly
• Detailed tracking and reporting of department attendance. Interact directly with QA Management and the Project teams to discuss test scheduling and issues
• Effectively, and objectively, communicate the status of Tester performance to both the Project Leads as well as QA Management
• Help to manage and proactively adapt to changes in platform and console testing requirements - and build these into training materials that can be distributed amongst all Testers

Qualifications

• Proven background in Certification and Functionality Test process and procedures
• Proven experience with PC/Console/mobile testing
• Knowledge and experience with scheduling tasks and tracking tester performance
• Strong analytical and organizational skills
• Self-motivated, with strong work ethic and ability to work with limited supervision
• Flexibility to changing priorities and overarching industry changes
• Advanced skill set for using Windows applications and proprietary console tools
• Proficient with MS Office
• Extensive knowledge of Sony/Microsoft and mobile first party requirements across multiple generations – Xbox One/PS4/Xbox 360/PS3/Apple/Android, etc.
• 2 – 5+ years software test and first-party certification experience
• 2+ shipped titles

Preferred Skills

• Experience testing and shipping AAA cross-platform games
• Test resource management across multiple teams
• Experience with products and games having Live environment needs
• Experience with supervising and vetting tester performance within a team

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