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QA Tester - Glu Mobile x EA

Glu Toronto is now part of the Electronic Arts family. The combination of our talented teams at Glu and EA position us as a leader in the largest gaming category in the world. We are forming a powerful growth engine that will expand our current games and deliver more amazing new experiences across sports, lifestyle, mid-core, and casual for players everywhere. Come join us!

We are currently seeking a QA Tester to work in our downtown Toronto game development studio. Our team has years of experience and a track record of success including multiple top-10 freemium iOS games like Kim Kardashian: Hollywood, Covet Fashion, Design Home, and Diner Dash Adventures.

You will work on a cross-functional team working closely with other QAs, Game-Designers, Developers, and Artists to ensure our mobile game software is of the highest quality in functionality, usability, and fun. You will engage and work to improve our QA process and methodology, as well assist in test case creation, execution, and bug logging and resolution. As a QA embedded into the scrum team you will be integral in our sprinting process responsible for identifying test requirements, strategy, and ultimately sign off on all game feature and content releases.

We have a great studio located in downtown Toronto filled with friendly, enthusiastic and passionate game makers. Here at Glu we are passionate about our jobs but also believe in a healthy work-life balance. We get together to play board games, magic cards and billiards. We also have Studio organized events such as movie nights, board game nights, hackathons and creative sessions. We also believe in celebrating our victories and will hold events such as launch parties, potlucks, and video game tournaments for charity, and summer and holiday parties.

Responsibilities:

• Testing iOS and Android mobile game software for functionality, usability, and performance
• Defect logging, tracking, and resolution within JIRA throughout the agile development process
• Writing and updating, both accurate and valid test cases for the creation of test plans
• Executing test plans while accurately documenting test results and all relevant test artifacts
• Manage the bug database and backlogs to ensure bug accuracy, priority, status, and severity
• Interact with Development, Production, and Design teams to help solve technical problems, perform quality assessments, and identify risk
• Analyse and evaluate a range of product quality metrics and information to produce meaningful analysis on risk, and quality. Work closely with the team to analyze, plan, and report on project schedules and timelines
• Assist in monitoring of customer feedback channels to proactively identify production issues
• Contribute improvements to the QA departments quality process and test methodology
• Assist in the tracking and enforcement of quality metrics, KPI, objectives and criteria
• Server-side performance and load testing, server specific testing and bug verification
• Assist in writing scripts and tools for automated UI testing, unit testing, data validation
• Client-side performance testing against benchmarked metrics (FPS, CPU, GPU, load times)

If all of this sounds exciting to you, we’ve found that those with these passions and qualities were best set up for success:

• Attention to detail and able to find all those pesky bugs!
• Exceptional written and verbal communication skills in English
• Meticulous and analytical; able to troubleshoot, isolate and debug issues for root cause analysis
• Creative problem solving
• Scripting or programming, to delve deeper into automated testing/scripting opportunities
• A passion for mobile gaming; gaming as a hobby, as a form of art and a design challenge!

And your skills and experience include:

• 2 to 4 years previous experience with QA process and methodology, test execution, and bug tracking and resolution
• Experience working in a cross-functional agile scrum team
• Strong understanding of software and computing principles
• Strong understanding with game or product design
• Experience with bug tracking systems such as JIRA
• Knowledge of iOS and Android platforms

At Electronic Arts, we exist to Inspire the World to Play. We cr ea te extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine cr ea tivity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for l ea rning and l ea ding that allow them to do the most impactful and rewarding work of their careers.

We put our people first. We provide comprehensive benefit packages with a focus on h ea lth and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and maternity and paternity l ea ve, plus free video games and so much more!

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.