QA Program Manager

Keyword Studios
Montreal Quebec Canada
2 days ago

Job Purpose

Ensuring overall program and client relationship health throughout WB Games Montreal.

Coordination of Supervision/Evaluation/Mentorship/Engagements programs for ~300 member onsite team.

Evaluation and reporting of program/team effectiveness to WB Management.

Strategic resource planning and employee development alongside WB Management and KWS to create effective teams

Direct Supervision of team of ~10 QA Coordinators

Scope of Role

The job entails managing numerous project teams across several QA related service lines, the execution of which will take place in WB Games Montreal production facilities. The Program Manager is responsible for all aspects of managing the KWS on-site team including Resource Planning, Evaluations, Promotions, Interventions, Social/Engagement event coordination.

The Program Manager coordinates internal delivery between the relevant WB teams and services, as well assumes responsibility for their team production budgets, financial reporting, scheduling, and delivery.

The Program Manager is responsible for aligning the global strategy of the partners’ work with Keywords, along with program investment and overall monitoring that aligns to the health of the program, be it fiscal, client relationship, delivery, or other.

The Program Manager brings a personable approach strong focus on employee development and continuous improvement, always looking for opportunities to make our teams more effective.

Key Responsibilities and Activities



Our employees are our most valuable resource; therefore we provide them with a competitive compensation package commensurate with skills and experience, excellent benefits, high level of job satisfaction and a casual and fun work environment.

Keywords International is dedicated to following a well-established Equal Opportunities Policy. We endeavour to create a workplace which provides for equal opportunities for all employees and potential employees.



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