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QA Manager, Game Testing
1 year ago
Job Posting Title
QA Manager, Game TestingSummary
Big Fish Games is looking for a QA Manager to oversee our growing portfolio of free-to-play mobile games as well as drive innovation and expansion within the QA department. This individual will advocate for QA during all project phases, from design to release. The QA Manager has primary duties centered around monitoring the day-to-day execution of our QA activities, partnering with our internal and external QA staff to champion high-quality deliverables for each game, and working on projects to achieve department level goals.Our ideal candidate will have experience with creating & evolving quality assurance processes, developing overarching test strategies, providing regular status updates with project metric data to stakeholders, establishing & maintaining relationships with external QA partners, and uphold the mindset of QA as a discipline. The role of QA Manager often calls for adaptability and flexibility on a day-by-day basis whilst simultaneously making time to look to the future and prepare the team for continued success.Responsibilities
- Develop, implement, and regularly iterate upon QA processes, programs, and activities
- Work closely with QA Senior Management to develop, monitor, and meet OKRs through the establishment and tracking of departmental KPIs
- Communicate to peers & stakeholders on test strategies, game client risks, and mitigation plans
- Partner with Production to define quality and risk for each release
- Participate in analyzing the trends in live issues and assist in the planning and resolution of said issues
- Conduct or participate in game reviews to identify any bugs and UX concerns that affect quality
- Conduct or participate in sprint retrospectives, pre-mortems, and post-mortems
- Conduct regular one-on-ones with direct reports, providing clear feedback and support
- Manage the professional growth & development of Lead- and Senior- level personnel
- Assist with the onboarding and training of new QA staff
Qualifications
- 5+ years of QA management experience, with at least 2 years working with mobile titles
- 2+ years experience managing multiple games simultaneously
- Familiarity with QA testing techniques relating to but not limited to: functional testing, regression testing, exploratory testing, unit testing, integration testing, system testing, and acceptance testing
- Experience with tracking sprint metrics (bug burndown, defect escape rates, etc) and GaaS monitoring metrics (crash rates, ANR rates, etc)
- Experience with creating test materials, including documentation of best practices, development of standardized forms, and advocacy of strategies for effective testing
- Experience working in cross-functional teams
- Experience working with outsourced QA vendors and managing offshore and/or remote QA teams
- Experience with coaching, mentoring, and supporting career growth for direct reports
- Familiarity with test management tools such as JIRA and TestRail
- Familiarity with mobile compliance standards and mobile submission processes
Nice To Haves
- ISTQB Foundation Level certification
- Experience working in a LiveOps environment
- Familiarity with live client metric-tracking dashboards such as Google Play Console, Firebase, Grafana, and Tableau
- Familiarity with the development and/or usage of automation in mobile testing
About Big Fish
Celebrating 20 years delighting players worldwide, Big Fish Games is a mobile games category leader in Casual & Social Casino.
Big Fish operates an extensive portfolio of popular games across genres, including EverMerge, Cooking Craze, Gummy Drop, Big Fish Casino, Jackpot Magic Slots, and Fairway Solitaire. Our core values: All about the player, Talent Unleashed, Collective Brilliance and Good Business, Good Citizen.
Why Big Fish?
At Big Fish Games, we make the best games, the best possible way. We show up every day to enchant and delight our players and contribute to building a great company. We think big because that’s what our players demand.
Our Values
- All about the Player
- Talent Unleashed
- Collective Brilliance
- Good Business Good Citizen
The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.
Location
Remote - WA (Job Posting)Job family
Manual TestingContract Type
RegularTime Type
Full timeCompany
Big Fish Games
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