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QA Engineer, Content Experiences

The Role

QA Engineers are champions for quality, focused on testing to provide a holistic understanding of Riot's projects. They create test plans and evaluate both the functional and subjective caliber of projects for a Riot development team. As every project is different, they listen and improve, to put the players and their team first, and to solve ambiguous and complex problems. Most importantly, it's their passion and love for quality that ensures that QA Engineers help us level up and improve our processes, giving players the best experiences while playing our games.

As a QA Engineer on the Content Experiences team, you'll help us test and build a suite of content related products. Content Experiences provides globally distributed player content experiences services that help power all games at Riot. Your expertise will partner with your player focus to provide functional and enjoyable content experience related features that bring value to millions of players across many games.

You will report to the QA Manager of Commerce Initiative on the Player Platform

Responsibilities:

• Promote creation and execution of a team-level quality strategy in partnership with QA Leadership
• Work with Product Owner and team members to understand user stories and inform quality decisions
• Reduce product risks through confirmation and regression testing
• Escalate risks and quality concerns to product leadership and discipline leadership.
• Contribute to the creation and maintenance of automated tests
• Handle communication related to test status with all partners
• Guide external partner teams, overseeing and auditing their work
• Manage the defect database for the team, setting and enforcing best practices
• Create test plans, test cases, and establish the structure and rhythm of testing
• Improve on methods of test execution at the team-level

Required Qualifications:

• 2+ years of software QA experience
• Experience testing services
• Experience with strategic goal setting

Desired Qualifications:

• QA experience working on backend systems and services in game development
• Comfortable with deep-dive investigations and testing technical implementations.
• Experience using test tools such as Swagger, SQL, Postman, and SoapUI
• Experience with Perforce and Git
• Experience with test automation tools
• ISTQB Foundation Level Certification

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!

Our Perks:

We offer medical and dental plans that cover you, your spouse/domestic partner, and children. Life insurance, parental leave, plus short-term and long-term disability coverage are also available. Riot will support your retirement benefits with a company match, and double down on your donations of time and money to non-profit charitable organizations. Balance between work and personal life is encouraged with open paid time off, and a play fund so you can broaden and deepen your personal relationship with games.

Let's Thrive Together:

Because together we are better. It's our policy to provide equal employment opportunity for all applicants and members of Riot Games. We know that fresh and varied perspectives will make us better at what we do, so however you identify and whatever background you bring with you, we're excited to hear from you. Don't be discouraged if you feel you don't meet every one of the requirements for a role, there's always room for growth at Riot. If you spot a role to make you want to jump out of bed in the morning, we are waiting to hear from you!