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QA Assistant

Overview

Bethesda Softworks is looking for an enthusiastic, self-motivated QA Assistant to join our team at the ZeniMax Media corporate headquarters in Rockville, MD. The ideal candidate will have strong attention to detail, a sense of ownership, a positive attitude, and a willingness to help support a busy QA team.

Responsibilities

• Submit and track QA purchase requests for local and remote offices
• Submit expense reports and credit card reimbursements for QA staff
• Liaise with Human Resources on items related to QA hiring (resume tracking, phone screens, etc.)
• Assist with organizing QA stock items (cables, hardware, components, etc.)
• Work directly with QA Management to assist in every day department needs
• Assist the QA teams with scheduling conference calls and meeting creation
• Work directly with the IT department to inventory and help track hardware
• Help with deployment and activation of test consoles as needed
• Assist QA personnel with clerical requests
• When needed, run assigned test requests and identify game issues (bugs)
• Enter accurate high-quality game issues based on department standards into bug tracking system
• Provide thoughtful and professional feedback on gameplay related issues in both written and verbal form
• Learn and apply testing and game industry terminology

Qualifications

• Strong Windows PC/MS Office/word processing skills
• Ability to work on several tasks at once with frequent interruptions while meeting sensitive deadlines
• Extremely detail-oriented, trust-worthy, and reliable
• Must be a team player and be willing to work independently
• Good understanding of test processes
• Ability to learn quickly and apply that knowledge
• Broad knowledge of games across different platforms.

Preferred Skills

• Associates Degree or higher
• Administrative assistant / clerical job experience
• Game testing experience
• Basic technical abilities
• Gameplay experience across platforms

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