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Project Manager - Player Support Video Games

Keyword Studios
Redmond Washington United States
3 years ago
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Keywords Player Support is a fast-growing service line of the Keywords Studios company that offers customer service positions in the exciting gaming industry!

We are looking for an experienced Project Manager to manage the hand off and delivery of multiple projects of different sizes, simultaneously and will be responsible for Clients, Team Leads and Agents.

Our Player Support Project Manager will also track and manage projects budget and operational profitability and ensure timely and accurate billing as well as proactively manage changes in projects scope, identify potential risks, and devise contingency plans.

The selected candidate will be supporting the management of Player Support in Keywords Seattle by taking ownership of multiple client programs. Candidates must have experience in Customer Support environments, a solid ability to think and work independently, and a proven track record in bringing large teams to success.

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