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Resource Manager (Burnaby, BC)

The Resource/Project Manager is responsible for the day to day delivery of Keywords Embedded Services projects. We work embedded at a client site and will act as a representative of Keywords Embedded Services upholding Keywords best practices as well as maintaining strong client and employee relationships. We are responsible for employee management; from recruiting to career progression, performance evaluations and supporting the dynamic resourcing needs of the client.

This position will require to be based in British Columbia

Requirements

Must Have Requirements:

• Previous employee management experience -
  • Recruiting, Career Progression and Performance Management
• Customer interfacing experience
  • Maintaining client relationships
  • Growing projects
  • Provide value and reporting

• Sound business-related skills including judgment and decision making

• Previous employee and project management and overseeing of multiple projects
• Experience in metrics tracking
• Excellent analytical and communication skills
• Demonstrated issue escalation and accountability skills
• Strong written and verbal communication
• Excellent Time Managerment
• Deadline Driven
• Must be local to British Columbia

Daily/Weekly tasks:

• Own and provide strategy planning for multiple concurrent assignments
• Investigate opportunities to expand and add efficiency value to projects (becoming a trusted advisor)
• Conduct monthly meetings with project owners and employees
• Monitor team morale and find effective ways to celebrate major accomplishments
• Coordinate staffing of resources onto assignment
• Hiring strong, highly motivated candidates with great technical and interpersonal skills
• Coach and develop staff through Career Development planning
• Compile, analyze, and estimate project costs
• Monitor and manage budget (includes project performance to pricing models, ROI, PO burn reports, invoicing approvals, and ensuring these are accurate and timely)
• Empower motivate and support staff to drive improvements in their own areas

Additional requirements:

• Experience with software life cycles and proven accomplishments as a driver of multiple projects
• Must be self-motivated with a strong work ethic and can work with limited supervision
• Collaborate to work toward common goals with different teams
• Excellent observational and organizational skills – detail oriented
• Gaming or Software industry experience a bonus