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Program Manager - Product Operations

Genies is culture’s leading avatar technology company empowering humans to create their own avatar ecosystems. Genies provides tools (Genies Avatar Creator OS) that allows users to create their own avatars, avatar wearable fashion lines, avatar worlds, and avatar interactive experiences in web3. The company has 99% celebrity avatar market share through its partnerships with Universal Music Group and Warner Music Group as their “official avatar and digital goods NFT provider” with thousands of Genie creators including Justin Bieber, Migos, Cardi B, and J Balvin. Bringing the power of NFTs and crypto to culture, Genies’ avatar ecosystem NFT marketplace “The Warehouse” built with Dapper Labs, allows talent, IP, and creators to design and sell their avatar ecosystem creations (i.e. avatar fashion lines) to the masses. Genies has raised $200M from investors such as Silver Lake, BOND, NEA, and Breyer Capital.

Seated in our Los Angeles based headquarters, Genies is looking for an experienced Program Manager to join our Operations arm and help drive various business initiatives relating to our Product Operations function. This role will ensure the success of our products by having a primary focus on all technical and product related projects. Introducing tools and process flows that allow our product team to effectively and efficiently operate, scale, and execute. This is an exciting opportunity to come in on the ground floor and help build out the Operations arm of the company! Top-notch Genies Program Managers combine their business knowledge with an innovative and solution forward mindset to keep the company evolving on a daily basis.

What You'll Be Doing:

• Oversee programs that derive from our Product Roadmap to help ensure effective and optimized product evolution
• Work with Operations leaders and key stakeholders to identify opportunities for business optimizations and internal process improvements based on product evolutions and roadmaps
• Partner with the full project team to manage business request intakes and triage processes for all operational departments
• Partner with Operations Leaders on the creation, design, facilitation, and potential execution of needs on the Product and Business Operations side of the company
• Drive operational excellence within the organization by identifying and executing upon opportunity areas that create efficiency, remove obstacles, or improve processes

What You Should Have:

• 3-5 years of experience in program/project management, preferably in a related industry
• Advanced knowledge of running a project or program from inception to delivery
• Experience in project planning and providing leadership
• Highly detail oriented/proactive/self-directed
• Ability to deliver results on time, on budget and to the Genies standards
• Proven track record of holding others accountable
• Ability to manage, communicate, and document projects amongst various departments
• Strong knowledge and subject matter expertise of all business goals and processes
• Partner with cross functional stakeholders to ensure all business priorities are moving forward and have visibility
• Solution forward mindset
• Scaling a process, training it out and executing accountability (both with yourself and others)
• Out of the box thinking to achieve required outcomes
• A high standard of attention to detail and ‘follow-through’
• Knack for identifying gaps and areas of opportunities across business channels
• Excited and motivated in an agile environment
• A high standard of attention to detail and ‘follow-through’
• Knack for identifying gaps and areas of opportunities across support processes and systems
• Excited and motivated in an agile environment

Here's why you'll love working at Genies:

• You'll work with a team that you’ll be able to learn from and grow with, including support for your own professional development
• You'll be at the helm of your own career, shaping it with your own innovative contributions to a nascent team and product with flexible hours and a work from home policy
• You'll enjoy the culture and perks of a startup, with the stability of being well funded
• Comprehensive health insurance for you and your family (Anthem + Kaiser Options Available), Dental and Vision Insurance
• Competitive salaries and 401K program for all full time employees
• Flexible paid time off, sick time, and paid company holidays, in addition to paid parental leave, bereavement leave, and jury duty leave for full-time employees
• Health & wellness support through programs such as monthly wellness reimbursement
• Working in a brand new, bright, open-environment and fun office space - there’s even a slide!
• Choice of MacBook or windows laptop

Genies is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity, inclusion, and aim to provide a sense of belonging for everyone.