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Product Manager

The SuperAwesome Mission

Our mission is to make the internet safer for kids. We’ve pioneered the kidtech sector: technology built specifically for engagement with children, with privacy and responsibility at its very core. Every month SuperAwesome technology powers over 12 billion digital engagements with kids across video, community, advertising and parental consent. We have the biggest kidtech team on the planet, focused on solving the challenges of engagement with the under-16 audience. At the intersection of technology, law, media and policy, working with us gives you a chance to shape what the internet of the future looks like. It’s a unique, challenging and rewarding environment.

What We Do

SuperAwesome exists to make the internet safer for kids. Product Managers are fundamental to achieving our mission. We’re looking for people who’ve built and scaled successful products that users and customers love. Specifically, we need a Product Manager to join our Kids Web Services team, building the world’s leading kids privacy and parental consent platform, used by some of the largest developers globally.

Kids Web Services (KWS) is a kidtech platform for developers who are creating engaging and innovative kid-led experiences. It provides out-of-the-box solutions for developers to compliantly handle kid's personal data, and for them to give parents visibility and control over that data.

KWS allows our developer customers to outsource the complexity of kid's data privacy, so they can get on with the job of making the most awesome game, content experience, toy or whatever they can.

For kids and parents, we provide transparency and control over how their data is used and collected. For our business, KWS connects us deeply with companies’ products and allows us to drive a huge impact with the developer community. Since our acquisition by Epic Games, Kids Web Services is set for massive growth and we want you to help us improve, scale, and expand our product.

What You'll Do

You’ll be the Product Manager in a cross-functional team of 4-9, working with software engineers and product designers. You are excellent at prioritization, highly analytical, and user-centric in your thinking. We aren’t looking for any specific experience, but demonstrating an understanding of the role of user experience in ‘utility’ consumer products is important.

Our product managers are central to SuperAwesome’s culture, business and mission. You will be responsible for the day-to-day product discovery and delivery activities as well as a key contributor to the strategic vision. You have a well-practised and customer-first approach to product discovery and delivery. You’ll engender cross-team collaboration to ensure the product/market fit, adoption and commercial success of your product.

In This Role You Will

• Collaborate with your product team to discover, through analysis and experimentation, the solution that can deliver the customer value fastest, cheapest and most in line with the long-term strategic goals of the product.
• Ensure that the outputs of research and user testing are used by the product team to form a deep understanding of the users of your product, including kids and parents as well as the developers that use the Kids Web Service platform.
• Be accountable for the user experience of your product, and work with the product designers and UX Lead to ensure we are delivering a great end-to-end experience to our users and our customers
• Become an expert in all aspects of kids' digital privacy and parental involvement.
• Describe the customer problems and opportunities and identify why solving these problems would be good for the business.
• Define and measure the intended impact of all product changes.
• Lead the team in validating product opportunities and solutions
• Own the product backlog for your team
• Use data to drive continuous improvement of the product, identifying and prioritising improvements and enhancements.
• Be responsible for understanding and communicating the impact and outcomes of the product team's work.

What We're Looking For

• 5 years+ experience in a Product Management role
• Experience of working on a B2B product - ideally SaaS-based
• Experience in working with cross-functional teams including (Engineers, UX and UI)

About You

• You are analytical. You are able to simplify complex problems, systems, or processes into component parts, exploring and evaluating them systematically.
• You are curious. You illuminate and challenge assumptions. You are not happy unless you know how everything fits together and how it all works.
• You are persuasive. You are able to present sound and well-reasoned arguments to convince others, drawing from a range of communication strategies to build consensus and drive action.
• You are collaborative. You have an open and constructive attitude to team-working. You welcome and actively seek other opinions. You offer timely and effective feedback.
• You are resilient. You are able to maintain your effectiveness in the face of pressure. You have a growth mindset and embrace failure as a critical part of success.