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Product Manager - Account Management, EA Worldwide Customer Experience

Electronic Arts
Austin Texas United States
1 month ago
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Product Manager, EA Worldwide Customer Experience

We are hiring a Product Manager to join EA's Worldwide Customer Experience (WWCE) organization.

You will be part of EA's customer experience organization that strives to make EA known for taking care of players and part of a product management team that helps us achieve the outcomes needed to support the broader strategy for our product, Account Management.

You will understand trends in customer experience and in gaming or interactive entertainment. You will be curious and creative and great at business analysis. You will be passionate about helping us solve player's problems and giving them outstanding experiences. You will balance long-term strategy work with daily tasks. You will manage complex working teams across different organizations and will write use cases, requirements and success criteria for development. You will work well with project and technology teams and business clients. You will use tools like Jira, Miro and Hive to engage and create work with other teams.

Responsibilities:

Qualifications:

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