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Player Support Vendor Manager

Skillz
Las Vegas, Nevada, United States
10 days ago

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About Skillz:

Skillz is the leading mobile games platform connecting players in fair, fun, and meaningful competition.

The gaming industry is larger than movies, music, and books, with more than 2.7 billion gamers playing monthly and 10 million developers worldwide. Mobile is the fastest-growing segment of the gaming market, expected to increase from $68 billion in 2019 to $150 billion in 2025.

As the first publicly-traded mobile esports platform, Skillz has pioneered the future of the gaming industry. The Skillz platform helps developers build multi-million dollar franchises by enabling social competition in their games. Leveraging its patented technology, Skillz hosts billions of casual esports tournaments for millions of mobile players worldwide, and distributes millions in prizes each month.

Through its philanthropic initiatives, Skillz has harnessed the power of its platform to transform the way nonprofits engage with donors, enabling anyone with a mobile device to support causes such as the American Red Cross, Susan G. Komen, American Cancer Society, and NAACP by playing in Skillz tournaments.

Skillz has also earned recognition as one of Fast Company’s Most Innovative Companies, a two-time winner of CNBC’s Disruptor 50, one of Forbes’ Next Billion-Dollar Startups, and the #1 fastest-growing company in America on the Inc. 5000.

Who we’re looking for :

Are you passionate about building strong relationships with external partners? Do you thrive on ensuring operations run smoothly? Are you enthusiastic about providing exceptional experience to players by partnering with vendors world-wide? We’re looking for someone to oversee our vendor relationships and head the team running the configuration and maintenance of our Zendesk account and its instances. You will have responsibility for managing the relationship between Skillz distributed vendors and their support teams, collaborating with the Player Relations team on execution against strategic priorities for Skillz success.

A successful candidate for this role must exhibit extraordinary attention to detail, Process Development experience, strong Project Management skills, Change Management experience, and be able to quickly build relationships with both department leaders and external team leads.

Roles and Responsibilities

Requirements:

Skillz embraces diversity and is proud to be an equal opportunity employer. As part of our commitment to diversifying our workforce, we do not discriminate on the basis of age, race, sex, gender, gender identity, color, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status, and we operate in compliance with the San Francisco Fair Chance Ordinance .

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