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Player Support Specialist

Are you passionate about games and providing top-notch support for players? Do you have excellent communication skills and desire to help others? If you replied yes to these questions, you might be the person we are looking for to strengthen our Seriously team!

We are looking for a motivated and passionate Player Support Specialist to join our team at Seriously (Helsinki office). Working as part of Seriously player support team, you will be giving structured feedback and communicating with our players to provide top-notch support in a swift and friendly manner.

In addition to the skills and experience listed below, we are looking for a motivated self-starter who is ready to hit the ground running in an energetic start-up environment where everybody pulls their weight, where every idea is valued and where, if we get it right, we might just conquer the globe. Come join us!

Requirements

• Passion for games
• Strong desire to help and support the players as well as your colleagues
• Understanding of mobile technology
• Strong attention to details
• Persistent and proactive; independently seeking out the most important thing to do based on team objectives and goals
• Fluent in English as it’s our working language. Other languages are considered a plus
• Ability to work on weekends as we offer support to our players also during weekends

We kindly ask You to send your CV and cover letter to us as soon as possible as the position will be filled once a suitable candidate has been found.

About Seriously Digital Entertainment

We are building mobile games that become entertainment properties. We are passionate about great storytelling, unique characters, desperate conflict and unlikely heroes. We are inspired to build brands that can give back to the world.

We are in this because we are driven to make great games. We want to make games that keep you playing, in the blue glow of your phone until the small hours. Games that stay in the back of your head through the day and games that you want to fire up quickly for just one more round during your lunch break.