Player Support Specialist

Big Viking Games
London ON CA
8 days ago

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A Little About Us:
Making fans - That’s what we’re all about! Since our humble beginnings in 2011, these two words have driven Big Viking Games to become the successful company it is today. We are focused on making our mark by building awesome free-to-play mobile and social games.

We believe that each Viking is unique and brings exponential value to the company. In return, we provide Vikings with the opportunity to solve problems through continuous learning and fostering feedback, ultimately mastering their craft. By investing in our Vikings and in new technologies, we can continue our success for years to come.

The Nitty Gritty:
Big Viking Games is seeking a full-time Player Support Specialist to provide support to our growing fan base. You will be on the front lines helping players with everything from billing issues to reporting bugs. You will be the voice of the players as well as the company & will work closely with the rest of the production team to ensure they are aware of what is important to the players and fans. The Player Support Specialist is performed in shifts, 7 days a week and can be based out of Toronto or London Ontario, or another remote location in Canada.
The Duties:
The Must Haves:
The Loot:
Become a Viking:
Does the idea of working for a gaming company doing what you love every day sound exciting? Great, we’d love to hear from you! Send us your resume and cover letter.

Big Viking Games is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.

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