Player Support Manager

Zynga
Helsinki, Finland
6 days ago

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As a Player Support Manager, you will be responsible for daily operations and execution for ongoing Support Operations by maintaining service levels, measuring and improving player happiness, team management, and vendor operations oversight. You will become a game authority for a selection of assigned Zynga game titles and will support our Studio partner groups in the delivery of player facing information exchange. The position will require the skill to build and maintain an integrated relationship with our internal teams based throughout our Global Operations, while ensuring an excellent Player Support Experience for our players.

A passion for gaming and delivering the highest standards of support are a must! You have experience mentoring colleagues, providing feedback and core skill development, and outlining development progression plans. You should be comfortable working in a very fast paced environment, where change happens at a rapid pace. This role will be working on our Farmville titles.

Responsibilities:

Desired Skills:

Zynga is an equal opportunity employer. We are proud of our diverse community; we do not discriminate on the basis of race, sex, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome candidates, players, employees, and partners from all backgrounds. Join us!

Zynga will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law

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