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Player Experience Representative

Bandai Namco
Santa Clara, California, United States
4 years ago
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POSITION SUMMARY

Bandai Namco Entertainment America is committed to providing our players with exceptional service and memorable entertainment experiences. To help us achieve this, we are searching for a Player Experience Representative to provide support for players who require assistance in game and online. As a key support team member, you will answer submitted online tickets as well as proactively provide guidance via in-game chat. Additionally, this person will help find ways to proactively assist player concerns in-game and via social channels by playing and communicating alongside them. The ideal candidate will have knowledge and or passion for the game industry coupled with strong customer service skills. If you have a passion for games, love troubleshooting and are ready to begin a new adventure with a fun and progressive team, then we want to hear from you!

ESSENTIAL DUTIES AND RESPONSIBILITIES

QUALIFICATIONS/REQUIREMENTS

Please apply directly through our career website: www.bandainamcoent.com/careers

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications of employees assigned to this job.

About BANDAI NAMCO Entertainment America Inc.

BANDAI NAMCO Entertainment America Inc., part of BANDAI NAMCO Holdings Inc., is a leading global publisher and developer of interactive content — including all major video game consoles, iOS, mobile and online. The company is known for creating and publishing many of the industry’s top video game franchises, including PAC-MAN®, TEKKEN®, SOULCALIBUR®, NARUTO™, NARUTO SHIPPUDEN™, Dragon Ball®, GALAGA®, RIDGE RACER® and ACE COMBAT®. More information about the company and its products can be found at www.bandainamcoent.com or www.facebook.com/BandaiNamcoUS.

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