Player Experience Interactions Specialist / Player Support Agent (Bilingual Spanish & English)

Ubisoft
Newcastle upon Tyne England gb
10 days ago

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Job Description

We are always on the lookout for creative, entrepreneurial spirits who share our passion for what they do.

If you are ready for a challenge, are fluent in written and spoken Spanish alongside English, full of new ideas and ready to play a role in our ongoing success, then we want to hear from you!

As well as being great team players and living and breathing the Ubisoft brand you will also:

Your mission is to:

Qualifications

You are a skilled professional and expert in the following:

Additional Information

Benefits

With Ubisoft CRC, you will receive a competitive salary along with:

Perks:

Successful candidate must be fluent in BOTH Spanish and English as this role with require player support in both languages as a minimum - (Bilingual role).

The role is located in Newcastle upon Tyne. For the safety of all our teams we are currently working remotely. We hope to return to our CRC home very soon and anticipate a hydrid working pattern in the future.

We offer a competitive salary with a relocation support plus access to the most innovative, cutting-edge and ground-breaking titles on the market.

Ubisoft is committed to creating an inclusive work environment that reflects the diversity of our player community. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age or disability status.

Company Description

Ubisoft's 19,000 team members, working across more than 40 locations around the world, are bound by a common mission to enrich players' lives with original and memorable gaming experiences. Their dedication and talent have brought to life many acclaimed franchises such as Assassin's Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown!

We work in an ever-evolving and competitive business and need to provide consumer support which engages and amazes our customers who are more connected to us than ever before. The Consumer Relationship Centre provides our consumers with an awesome experience at every point of contact. This multilingual Center manages interactions with consumers through a range of communication channels including community management, email and chat. Working in close collaboration with the wider business, the CRC is a key driver to help us fulfill our mission: to enrich players’ lives with unique and memorable gaming experiences.

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