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Planning Coordinator

Keywords Studios is looking for a Planning Coordinator to join our Planning team.

The Planning Coordinator is responsible for the proper functioning of scheduling tools and collection of necessary data to ensure optimal allocation of employees in a timely fashion. The holder of this position is required to assess the staffing requirements for all projects and collaborate with Production teams to inform them of any necessary changes, while leading the Planning team to reach full Production satisfaction.

Responsibilities and Main Tasks

• Manage and evolve all data-driven strategies relating to Scheduling and Forecasting of projects and staff;
• Manage, lead and motivate the team and ensure achievement of operational goals;
• Interact with Production teams and develop solid business relationships by identifying their needs, managing expectations and finding solutions;
• Performs Workforce Management reporting, analysis, recommendations, and administrative tasks related to staffing and scheduling functions;
• Manages scheduling of sufficiently skilled staff based on historical and anticipated volume across all clients short-term, medium-term and long-term;
• Compile weekly status reports detailing the active and forecasted states of available resource pools, flagging any concerns as necessary;
• Monitor project plans to identify ramp-ups/downs and work with internal departments to have sufficient staff and workspace;
• Guide the continued development of systems that will collect, combine, correlate, and analyze information about staffing, seating, and equipment, and will create reports, forecasts and simulations that will help to support data-driven business decisions;

Requirements

• Experience in management, coaching and mentoring teams;
• Experience in data analysis and/or process improvements;
• Excellent verbal and written communication skills in French and English with a sense of diplomacy;
• Excellent collaboration and positive people interaction skills;
• Great sense of teamwork and leadership;
• Ability to prioritize, adapt quickly and accomplish multiple tasks in a high-paced environment;
• Advanced organizational and problem solving skills;
• Proper treatment of confidential data;
• Ability to work autonomously.
• Strong working knowledge of Microsoft Access, Excel, Word, and Outlook;
• Experience with / Understanding of databases and queries an asset;
• Ability to quickly learn new software.

Technical skills

• Strong working knowledge of Microsoft Access, Excel, Word, and Outlook;
• Experience with / Understanding of databases and queries an asset;
• Ability to quickly learn new software.

Benefits

Our employees are our most valuable resource; therefore we provide them with a competitive compensation package commensurate with skills and experience, excellent benefits, high level of job satisfaction and a casual and fun work environment.

Keywords International is dedicated to following a well-established Equal Opportunities Policy. We endeavour to create a workplace which provides for equal opportunities for all employees and potential employees.

The masculine form is used throughout the text for ease of reading, but refers to both men and women.