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People Experience Lead

We're looking for a talented and experienced People Experience Lead to join our People Operations Team.

For over 20 years as an industry leader in community-driven games we've committed to creating and delivering great gaming experiences to millions of players around the world. We know that Jagex wouldn't be the successful the studio it is without our amazing employees, so we're also committed to creating and delivering an exceptional employee experience too. This is where you come in!

As our People Experience Lead, your primary focus will be creating a great working environment & employer brand. You will develop and implement initiatives that will foster a collaborative and positive workplace culture, ensure employee satisfaction, talent attraction and improve our overall employee experience.

What you'll be doing:

• Helping us get closer to our employees, bringing forward more real time feedback through creating ways to measure and assess engagement (e.g., pulse surveys)
• Designing approaches to communications which provide an employee voice
• Creating proactive approaches to well-being in the organisation in order to drive physical and mental well-being.
• Reviewing and enhancing the employer brand in collaboration with the marketing team
• Assessing the impact that people practices and policies have on the employee experience and being a champion for change to align with company culture.
• Build communities and segmented talent groups in order to drive forward company initiatives in an inclusive manner ensuring we are focusing on priorities and hearing from our diverse talent pools.
• Sponsoring and engaging employee volunteer groups (i.e. social committees, culture champions)
• Focusing on inclusion initiatives such as (but not limited to) supporting– women in stem, neurodiversity training, enabling teams have a voice regardless of Geographical location
• Bringing forward ideas and tools to improve remote working.
• Supporting and overseeing OHS initiatives in line with remit.
• Supporting build of info repository which works at scale - for onboarding, product info, company news, policy info etc
• Investigating and supporting award opportunities such as (but not limited to) Best Places to Work

What we're looking for:

• Relevant experience having held a similar role with directly transferable skills for 2-3 years minimum.
• Previous relevant experience within HR, Marketing, UX or other relevant positions with demonstrable transferable skills
• Ability to collaborate across functions, building great relationships with key stakeholders.
• Ability to juggle multiple tasks, setting priorities and managing expectations.
• Strong accountability discipline with a proven ability to provide set a strategy, plan, bring others on the journey, measure results and execute against objectives.
• A can-do attitude, resilient, driven and a team player.
• Humble, approachable with a strong people orientation.

A leader in creating deep and engaging experiences on PC and mobile, Jagex was founded in 2001 and is today one of the UK’s biggest and most respected video game developers and publishers.

Famed for its flagship MMOs RuneScape and Old School RuneScape, Jagex has welcomed more than 260million player accounts to its world and created a $1bn lifetime franchise revenue. Today the RuneScape franchise exists beyond running games in live operations; our titles are living games that connect and inspire millions of players, with content and experiences both inside and outside of inexhaustible game worlds.

Both RuneScape and Old School RuneScape, on PC and mobile, offer ever-evolving, highly-active worlds and our community-focussed development ethos empowers players to have a real say in how each game is shaped.

Jagex is expanding and extending its portfolio with fresh franchise titles, new IP and, in 2018 launched Jagex Partners, delivering third-party publishing and operational services exclusively for the living games of the future.

Jagex employs more than 400 people at its Cambridge headquarters and is on the hunt for talented people to work across the business to help the company to achieve yet another year of record growth and player satisfaction.

- Flexible Working

- Bonus Scheme

- Private Health Care

- Gym Membership

- Monthly Energy Allowance

- Generous Pension Contributions

- Life Insurance

- Free Cycle Repair

- Income Protection

- Dental Plan

- Free Fruit and Drinks

- Subsidised Canteen

Feel like you fit this role, but don’t meet all the requirements? We strive for fresh perspectives, so as long as you can demonstrate how your attitude and other abilities might make up for any gaps we would welcome your application!

Jagex are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief.