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Payment Operations Manager

Epic Games
Cary, NC United States of America
3 years ago
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What we do

Epic takes pride in serving our ecosystem partners with excellence and convenience. That means thinking about their needs and systematically questioning assumptions to find reasons, gaps, options, and solutions in creating impact on gamers, developers and creators. We strive to understand why things work (or don’t work), and to implement those findings with purpose and elegance.

Like what you hear? Come and be a part of something Epic.

What you’ll do

As a Payout Operations Manager at Epic you will be responsible for delivering the best payout services to our partners, collaborating with production, development, design, player support, external vendors and leading operations to run processes, implement and align policies, review and refine products and services all in continuous alignment with a vision and strategic roadmap. You are responsible for driving better customer experience through disciplined analytics and experimentation. You will enforce the vision and the ‘WHY’ for existing products and services and their operations, overcome the operational challenges with creative solutions, and always seek for the optimization for all processes and governance.

In this role, you will

What we’re looking for

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.

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