This job might no longer be available.

Payments & Risk Supervisor

Digital:

SG Digital leads the global gaming market, providing innovative software that powers the world’s most successful operators and online gaming providers.

We pride ourselves on product innovation and technical excellence and are constantly adding new applications and new functionality to our product suite, used by billions of end users. Having recently become the Digital, online Division of the $4bn Scientific Games, we are now in a period of dramatic growth that will see us grow headcount by 30% this year alone.

Want to be part of our story?

We are a group of distributed multidisciplinary engineers, passionate about casino gaming, focused on a few highly scalable distributed platforms on a hybrid technology stack running in public and private clouds.

The teams are small and move fast -- all members are expected to be able to achieve maximum results with minimal direction.

Scientific Games:

Scientific Games (SG) is a global leader focused on delivering an ever-expanding portfolio of lottery and gaming products and services to the world's government-regulated and government-sponsored entities. Scientific Games' global reach is made possible through the expertise, skill and dedicated efforts of its 8,000+ employees who serve lottery and gaming customers in more than 100+ countries on 6 continents.

Position Summary

Primary Responsibilities

• Overseeing the payments processing function and ensuring quickest possible turnaround times on customer withdrawals.
• Supervise “Know Your Customer” and documents based verification services to customers.
• Collaborating with CS to mitigate damaging activities.
• Proactively manage the prevention of fraudulent activity and to manage the amount and value of chargebacks due to fraud to within the required limits.
• Develop, review, recommend and implement policies and procedures to detect and prevent the occurrence of fraudulent, illegal, or improper activities.
• Detect and report suspicious account activities according to Internal policies.
• Ensure fraudulent transactions or activity are spotted and handled swiftly in order to minimize losses.
• Assess and escalate cases to the responsible departments.
• Work together with other departments in order to continuously improve internal processes and enhance capabilities.
• Compile reports to keep management informed of department activities.
• Oversee investigations on all payment recalls or chargebacks.
• Determine existing fraud trends by analysing accounts and transaction patterns.
• Identify system improvements to prevent fraudulent activities.
• Manage team schedule and attendance.

Qualifications

Essential

• Computer literate with excellent knowledge of Microsoft products.
• Strong analytical and problem solving skills.
• Extremely proactive communicator willing to raise flags when needed and keep all relevant stakeholders well informed of ongoing risk or payments related activities.
• Must be organized and detail oriented with a strong focus.
• Strong time management skills.
• A flexible team player who is willing to do ad-hoc tasks, quickly shift work priorities, and take on additional tasks as needed.
• Enthusiastic and positive attitude, with a strong desire to learn all aspects of the business.
• Able to work independently.
• Experience in a Risk management and Payments processing position.

Preferable

• Previous experience in the Online Gaming or Payments industry.
• Proficient knowledge of online payments services and Risk management.
• Experience within Online Gambling Operations.

#LI-SH1

Scientific Games Corporation and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law , please click here for EEOC Poster .