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Part-Time Support Agent

Playstudios
Las Vegas, NV, United States
2 years ago
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About PLAYSTUDIOS

PLAYSTUDIOS is the developer of award-winning casual games for mobile and social platforms, including POP! Slots, myVEGAS Slots, myVEGAS Blackjack, and my KONAMI Slots. The apps are powered by the company’s groundbreaking playAWARDS loyalty platform, which enables players to earn real-world rewards from more than 70 iconic hospitality, entertainment, and leisure brands across 15 countries and four continents. playAWARDS partners include MGM Resorts International, Wolfgang Puck, Norwegian Cruise Line, Resorts World, Gray Line Tours, and Hippodrome Casino, among others. Founded by a team of veteran gaming, hospitality, and technology entrepreneurs, PLAYSTUDIOS apps combine the best elements of popular social games with exciting casino gaming mechanics. To learn more about PLAYSTUDIOS, visit www.playstudios.com

We’re excited to add an awesome, experienced, Part-Time Support Agent to our team. This role will respond to player inquiries regarding all aspects of our games and rewards program. You will represent the brand in one-on-one support interactions and be a friendly and helpful resource for player questions, as well as contributing to external support content. By reporting and escalating issues to our production teams, you will drive continual improvements in the quality of our products and the experiences we are able to offer our audience.

The ideal candidate has excellent information retention and written/verbal communication skills as well as a positive attitude and a passion for consistently creating a high-quality game experience.

Responsibilities

Required

Benefits and Perks

PLAYSTUDIOS is an equal opportunity employer. Applicants will be considered regardless of their sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military or veteran status, or other protected category under the law.

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