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PS Project Trainer - Internal recruitment

➡️ Are you interested in upskilling your talent and facing a new chapter in your career?

➡️ Do you feel comfortable with training and facilitating project needs?

➡️ Are you passionate about teaching and you would like to take up an opportunity to significantly contribute to project success and master their processes?

If the answer is yes, we are looking for your applications with the exciting position of a Project Trainer.

Main responsibilities

• Conduct floor refreshers/update training to keep knowledge up-to-date
• Update the project material/knowledge base as and when needed to ensure information accuracy
• Ensure project updates are received, included in training, and cascaded to the floor in the time for implementation
• Record and maintain batch attendance, performance, evaluation and assessment scores accurately
• Train the agents on the project’s products/services and operational processes
• Constantly review and test the knowledge of the team by testing them via ad-hoc bi monthly assessments
• Proactively able to improve game book, documentations and training materials with minimal supervision or guidance
• Training needs analysis based on knowledge gaps

Requirements and experience

• Outstanding communication skills and comfortable speaking to crowds
• Excellent organizational and time-management abilities
• Accountable and responsible
• Previous experience in teaching and/or applied adult learning, reinforcement, Illustration with an example
• Experience in a similar position, including a Shift Leader role, will be considered an advantage.

Please kindly note that this is internal process only.