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Operations Support Technician (Contract)

Epic Games Facilities team is looking for an Operations Support Technician to join us as a contractor. As an Operations Support Tech, you will assist all departments with moves, office and meeting room set-up, layout and floor planning, among other tasks.

If you're excited about providing support in a fast-growing and even faster-paced environment furthermore wanting to ensure the best possible experience for Epic, then please submit your resume, and we'll be in touch soon!

Main Tasks:

• Provide space best usage recommendations based on hiring trends, open positions and requests.
• Assist Leads and Producers with space reorganization.
• Create forecasted scenarios built around internal and external direction.
• Support the move team by performing desk relocations in a timely manner.
• Ability to work independently and make sound decisions with the most updated information on hand.
• Assist other sub-departments of Facilities and Epic as needed.

Qualifications:

• Experience with ticket tracking software (JIRA) or another ticket system.
• Ability to comprehend layouts and floorplans.
• Familiarity with Google Suite services.
• Basic knowledge of computer hardware, ability to disconnect, move and reconnect without instruction.
• Possess organizational skills, strong attention to detail and the drive to follow processes to completion.
• Proven track-record of initiative and process improvement.
• The ability to lift up to 50lb, walk for extended periods of time between buildings, sit, stand and crawl to set up and take down desk relocations.
• Ability to work weekends and holidays
• Ability to work swing shift from late morning into the early evening.

This is going to be Epic!

#LI2