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Operations Data Analyst

Craft:

Job Description:

The Operations Data Analyst will be a part of a globally distributed, passionate, and dynamic
team with a mission to build, innovate and operate a best- in- class loyalty program for King
games and our players. This role reports to the Assoc. Director of Operations and will be
helping to identify potential business opportunities improving the operations of the loyalty
program.
Your role within our Kingdom
You have a passion for quantitative analysis and the ability to draw business insights that will
add real value to King. You will need to demonstrate the ability to learn quickly and work in a
fast paced and collaborative environment whilst communicating effectively with teams and
individuals across King - such as Developers, Designers, Business Performance Managers and
Marketeers.
Responsibilities:
● Analyze website performance, identify trends, and provide recommendations to increase
quali fi ed tra ffi c and to promote near- term strategic goals using data from Google Analytics
● Analyze our metrics across ICM, Player Support, Engineering , UX, UI and identify
opportunities to improve performance and player experience
● Analyze our sales and transactions; identify inconsistencies or opportunities to improve and
reduce risk of our payment funnel
● Assist in player journey mapping the experience on the portal and the experience for player
support
● Work across functional areas and use data to identify new capabilities to improve the
customer experience
● Assist in designing, launching and maintaining analytics dashboard with clear,
easy- to- understand reporting, to provide better business insights into our internal operations
and customer experience
● Communicate results in a clear and concise manner, with an understanding of data
visualisation and the importance of drawing accurate conclusions from multiple data
sources
● Foster strong relationships with other key functions across King, such as Candy team,
Central Analytics, Corporate Strategy and Player Insights
Skills to create thrills
● 3+ years of relevant experience in data and analytics
● Experience using Google Analytics, BigQuery
● Strong aptitude for identifying problems with the ability to creatively troubleshoot issues
● Detail orientated, quality focused and player centric

A great saga needs diverse heroes

Making games is fun. Especially when you do it with people who share the same idea of what

makes a good workplace, great. We craft games for everyone, no matter where they are or who

they are, and we employ all kinds of people from all types of backgrounds to bring them to life.

We believe we simply can’t expect diversity in our players and new ideas in our games without

first nurturing it in our people. A great saga needs all sorts of heroes, wouldn’t you agree? That’s

why we provide equal opportunities and hire all sorts of talent.

We’re Seriously Playful

Officially, we are a leading interactive entertainment company for the mobile world. Unofficially,

we’re a serious business that takes pride in having fun. Every single day at King, we mix

intuition with logic, art with science and magic with mathematics to craft the games the world

loves to play. Together with our parent company, Activision Blizzard, our mission is to bring

moments of magic to everyday life. Do you think this is something you can help us achieve?

Then we’d love to talk with you.

Apply now!

Want to join our Kingdom? You can find more information on our culture, values and benefits,

including relocation packages at jobs.king.com. And we will be happy to tell you more about the

role and about us

About King