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Operations Coordinator

As a leading mobile games developer, Jam City is looking to “level up” our talent for our Bingo team in Toronto. We’re on the hunt for innovators who consider themselves dynamic, collaborative and thrive in a fast-paced environment.

Unlimited Vacation*

Employer Paid Benefits*

Parental leave and Kin care*

RRSP Matching*

In office lunch and snacks

Company Events such as movie night, trivia, game shows & more…

**This is a 1-year contract with potential to convert to a full time permanent position .

RESPONSIBILITIES

• Provides administrative support to ensure efficient operation of studio.
• Act as the point of contact for internal and external contacts.
• When applicable, maintain organization and neatness of office spaces, addressing any concerns with company and property management.
• When applicable, create new processes and procedures for office operations (ie ordering supplies, meals, managing employee requests).
• Manage costs and maintain inventory for WFH office-related services and items.
• Help with planning and executing events by leading the Social Committee including team celebrations, outings, and holiday parties and working within a budget.
• Assist with new employee onboarding by assisting with calendar invites, tracking of inventory and when applicable, by managing seating plan, workstations, software, assigning keys and security.
• Develop, execute, and evaluate internal communications ensuring that studio goals, initiatives and organizational/people news are communicated regularly and effectively to applicable groups.
• Work closely with the global HR/Ops teams and senior leaders to craft and distribute key global or regional communications.
• Write and edit correspondence and written materials as assigned.
• Maintain JCTO Wiki page.
• When applicable, support travel for employee.
• Manage office/staff expenses, credit card reconciliation, and employee perks that are submitted via Oracle.
• When applicable, manage reception, greeting visitors/deliveries, scheduling meeting.
• Assist the studio leadership team in tasks and assignments.
• Perform other administrative duties as assigned.

QUALIFICATIONS

• Valid driver’s license and reliable transportation.
• Ability to travel to various sites.
• Work Hours: Must be flexible to attend events as needed.
• Bachelor’s degree in Public Relations, Marketing, Communications, Business or related major OR a combination of education and experience that is similarly equivalent.
• Minimum of two years of experience in a related field.
• Working knowledge of basic internet applications and programs including Google Suite and Microsoft Office. The ability to learn and utilize the necessary programs for this position such as Mailchimp, Canva, Adobe Suite, WordPress and Zoom.
• Ability to learn and navigate new software quickly.
• Excellent customer service skills with the ability to work with internal and external customers in a friendly, cooperative, and professional manner.
• A sense of discretion and confidentiality.
• A sense of humor, creativity & fun!
• Outstanding written and oral communication skills.
• Strong business acumen with the ability to connect employee engagement back to company objectives.
• Must be able to lift and transport materials and equipment weighing up to 30lbs as this position requires frequent bending, stooping, and reaching on a daily basis.

NICE TO HAVE

• Experience working at a gaming studio or fast-paced environment.
• Love for Games of All Kinds! - Mobile, Console, PC, Board, Card, etc.

We believe in creating games that unite people across the world and that showcase our commitment to providing an environment that is both inclusive and diverse for our players and employees. We strive to create a workforce that is reflective of our global player community as we know that we are stronger and better when we play together. To help promote an inclusive culture, we celebrate the visible and invisible diversity of our Jam Citizens through initiatives including Employee Resource Groups, cultural events, trainings, speaker series, and more.

Jam City is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, age, sex (including pregnancy), national origin, ancestry, religion, ethnicity, marital, or domestic partnerships status, disability, genetic information (including the refusal to submit to genetic testing), predisposing genetic characteristics, military status, veteran status, domestic violence victim status, sexual orientation, gender identity or expressions, or any other classification protected by federal, state, and local laws. Our management is committed to following this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruiting, pay, and other forms of compensation, training, and general treatment during employment.

Jam City is an award-winning mobile entertainment studio providing unique and deeply engaging games that appeal to a broad, global audience.

Led by CEO Chris DeWolfe, former MySpace co-founder and CEO, and COO Josh Yguado, former 20th Century Fox executive, Jam City is the creative powerhouse behind some of the highest-grossing and most enduring mobile games. Jam City’s global franchise Cookie Jam has generated more than half a billion dollars, and Panda Pop has more than 120 million downloads to date.

The company also is the go-to studio for Hollywood, having developed immersive, narrative-rich mobile games around iconic entertainment brands. The company’s popular RPG game Harry Potter: Hogwarts Mystery was the #1 game in more than 40 countries at its launch in April 2018.

Jam City has nine studios located in Los Angeles (HQ), Berlin, Buenos Aires, Bogotá, Burbank, Cedar Falls, San Diego, San Francisco, and Toronto.