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Office Manager

At Midwinter we're on a quest to create ground-breaking new games and a thriving community of gamers who play them. We’re bringing together top talent with a shared passion for creating fun. We value people from diverse backgrounds with differing perspectives, who are unafraid of taking on new challenges.

As an Office Manager, you will be comfortable leading the day to day support operations of the studio. The successful candidate will also manage relationships with employees, vendors, service providers and will work directly with the London (HQ) central service teams. Additional accountabilities will be to provide a broad range of general administrative support services to the studio.

As the Office Manager for our Kirkland location, you will be accountable for the overall management of the day to day support operations for the studio. This includes greeting and assisting all guests as well as responding to all other in person inquiries with a commitment to providing exceptional customer service in a highly professional manner. The successful candidate will also foster and maintain relationships with vendors, service providers and will also directly interface with our London (HQ) central service teams. Additional accountabilities will be to provide a broad range of administrative support services to the office.

Responsibilities

• Manage executives' schedules, calendars and appointments
• Manage relationships with vendors, service providers and landlord
• Work with the Legal team for asset purchases, maintain asset purchase log
• Setting up supplier accounts
• Entering payables
• Providing suppliers with remittance information
• Oversee hardware and software purchasing
• Submit expenses for the entire studio
• Coordinate with the People Operations team in London to set up onsite interviews
• Assist with staff travel bookings and conference registrations
• Provide general administration support to visitors, including issuing NDAs
• Special event planning (monthly staff socials, hosting events)
• Implement and oversee daily catering program
• Support the new hire on-boarding program
• Ordering and maintaining cleaning, kitchen, office and washroom supplies
• Receive, distribute, and post all incoming and outgoing office mail and packages
• Request and coordinate any office repairs, shredding, or related business service needs
• May be required to assist with general studio clean up

Competencies

• Minimum 5 years experience working in a senior administrative role
• Completion of an administrative certification or equivalent experience (e.g., spreadsheet/database management, accounting and business communications), preferred
• Demonstrated delivery of exemplary customer service
• Proficient in both G-suite and Microsoft Office 10
• Ability to re-prioritize and adjust/adapt ongoing work and tasks in a high paced, high energy environment
• Natural curiosity and desire to set up new processes and ways of managing our business
• Experience receiving and redirecting media inquiries
• Experience with processing expense claims and other basic office accounting
• High level of ethics, integrity, discretion and confidentiality. You will regularly be exposed to sensitive information and will be expected to handle this with discretion

The following would be advantageous

• Experience receiving and redirecting media inquiries
• Experience supporting with expense claims and basic office accounting
• Experience with travel management and related booking systems
• Experience working in gaming, software, computing, or related industries
• Prior experience working with virtual teams

Midwinter Entertainment, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

The best ideas are often the least expected and require new ways of thinking; that’s why our teams at Improbable are made up of an incredible range of talented people. Improbable is proud to be an equal opportunity employer. We do not discriminate based on race, ethnicity, colour, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.