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Network Engineer
1 year ago
Duties and Responsibilities:
- Monitoring, Support and Incident Management for corporate computing environment including but not limited to:
- Network Routers, Switches, Security Appliances, and Wireless Access Points
- Fortigate, Cisco ASA Firewall Management
- Vulnerability Management, SIEM.
- User Account Administration
- System Logs (Windows Event logs, IDS/IPS/ Content Filter, Backup Jobs
- VMWare ESXi and VM environment
- Windows/Apple/Linux Servers and Desktops
- Windows Active Directory Services
- Office 365 user administration
- Data integrity and backup
- IDS/IPS and Content filtering systems
- Notification, Escalation, and Management of Information Security Incidents/Events
- User management of the Office 365 environment including Office, Exchange, SharePoint and Skype for Business.
- As a team with other IT staff members, provide 24x7 support coverage for all workstations and servers at the PTW site locale.
- Knowledge of TCP/IP networking principles and practices in a multilayer network.
- Windows Active Directory and File Services user accounts & permissions management
- Ensure all IT and Information Security controls are adhered to. Assist other members of the IT Staff and Executive Management team with all Information Security reporting and audit initiatives.
- Support the Global Technology department objectives.
Requirements
Required experience in the following areas:
- 3-5 years’ experience within Enterprise technical support/contact center environment with Enterprise Firewall Management, Switches configuration, Understating of Complete Network infrastructure, helpdesk responsibility, Active Directory and Office 365 experience required
- VMWare, Windows and Linux server administration experience including user account maintenance, system patches and updates using Change Management controls
- Monitoring and managing Cisco network devices and Windows servers with knowledge of systems monitoring software such as, Libre, Cisco FirePower,Fortigate, vSphere and Meraki MDM. CCNA/CCNP/MCSE certifications preferred
- Strong knowledge of TCP/IP ,Vlan, NAT,VPN,ACL Networking and Troubleshooting.
- Knowledge of security standards and controls for ISO 27001, PCI-DSS, GDPR and Sarbanes Oxley requirements, and experience working in organizations compliant in these standards.
- Strong analytical, interpersonal, communication (written and verbal) and organization skills required.
- Strong and effective team communication and problem-solving skills within a globally dispersed organization and able to work with minimal supervision.
- BE,BCA or Diploma-E&C/CS, or Equivalent experience will be considered.
- Ability to establish and maintain effective working relationships
- Ability to lift up to 50 lbs.
Benefits
Who we are
Since 1994, Pole To Win has been providing outsourced Quality Assurance, Customer Experience and Localization Services to the Interactive Media, Internet of Things (IoT), Technology and e-Learning markets. Our service lines include: Quality Assurance, Quality Engineering, Localization, Translation, Customer Experience, Talent Acquisition, Audio Production.
Our Values
Pole To Win's core values are imbued across our global organization: Reinforced by our actions and our attitudes. Echoed throughout our approach to our operations and our clients. Exemplified by our culture, and most of all, our people. We build people and their careers. We actively turn to team mates for counsel, inspiration, and diverse perspectives. Relationships are built on mutual respect. Personal and professional integrity is our guiding principle. We are honest, authentic, transparent, and ethically sound. Our primary goal is to advance our clients' businesses and their customers' satisfaction. We set the bar for generating imaginative and effective solutions for the most challenging problems. We move with speed and agility. We love what we do. We have unwavering loyalty to our DNA, our culture, our values, and ourselves.
http://www.ptw.com
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