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Network Capacity Engineer

About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn , Twitter and on our Blog .

About the Role

Twitch is building the future of interactive entertainment. Every part of the work we do is with the goal of making Twitch even more efficient and responsive. We are growing our sizable infrastructure and are looking for someone who can help grow the Twitch network. The applicant will join the Network Provisioning team who manage the installations, migrations and decommissions of the network interconnections across the Twitch global infrastructure.

You Will:

• Provision Edge, Backbone and IX network interconnections across the Twitch global network.
• Manage and configure the entire process (Layer 1 – 3) of circuit provisioning.
• Work with protocols such as LACP, BGP , OSPF , IS-IS and MPLS
• Field inquiries for peering activations on public Internet Exchange fabrics
• Create peering requests to establish, or enhance, peering relationships
• Conduct network audits to ensure network-wide consistency
• Create and improve existing Standard Operating Procedures (SOPs)
• Diagnose faults & work with data-centre technicians to fix
• Be able to work out of hours on the odd occasion to support migrations and network augments .
• Manage the cross connect database and track all migrations/ augments/ decommissions
• Track capacity additions over time
• Mentor staff members
• Manage vendor capacity delivery

You Have:

• Bachelor's degree or related work experience
• 3+ years in a previous Network Provisioner role
• Experience working within a Data Centre or telecom carrier environment
• Experience troubleshooting network connectivity from Layer 1 to Layer 3
• Comfortable working at the Command Line Interface for configuration and diagnostics (Brocade, Cisco, and/or Arista)
• Experience with different physical media types and optical transceivers
• Understanding of Internet networks, architectures, and service providers
• DWDM knowledge and experience
• Experience working with a ticketing system to manage workload and projects such as ServiceNow
• Excellent time management skills as well as the ability to prioritise and multitask .
• Excellent communication skills both written and verbally .

Bonus Points

• Associate / professional certifications such as CCNA / CCNP or equivalent
• Automation or coding skills (python or go)
• DWDM troubleshooting skills

Perks

• Private Medical Insurance
• Dental, Vision & Life Insurance
• Pension Plan
• Maternity & Parental Leave
• Paid Time Off & Holidays
• Commuter Benefits
• Amazon Employee Discount
• Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships , etc. )
• Lunch Served Four Times a Week
• Free Snacks & Beverages

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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